Vaccine Access & Reimbursement Manager (Central)

Stratis Group; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Stratis Group is seeking a Vaccine Access and Reimbursement Manager in Chicago, IL. This role involves educating healthcare providers on reimbursement solutions and managing patient access programs. The ideal candidate will have a 4 year degree or extensive experience in healthcare, coupled with strong relationship building and project management skills.

Responsibilities include analyzing reimbursement barriers, collaborating with sales teams, and operating independently to ensure product access. The position requires significant travel and a solid understanding of vaccine payer environments.

Qualifications

• 4 year degree or 8+ years in related healthcare roles.
• Ability to travel up to 60%, including overnight travel.
• Valid driver’s license required.
• Strong customer focused mindset with demonstrated relationship building skills.

Responsibilities

• Educate healthcare providers and office staff on payment policies.
• Analyze reimbursement barriers to resolve access challenges.
• Manage daily activities that support access to products.
• Collaborate with internal teams and external partners.

Skills

Customer focused mindset

Relationship building

Problem solving

Project management

Education

4 year degree or 8+ years in healthcare/pharmaceutical roles

Job description

Summary / Scope

Stratis Group is an independent pharmaceutical consulting firm that specializes in commercialization throughout a brand’s lifecycle, with core focuses in market access, patient services, field reimbursement, and data-driven analytics.

In this contracted role, the Vaccine Access and Reimbursement Manager (VARM) is a client-facing role responsible for managing a dedicated territory to support access for providers and patients. This role will educate healthcare providers and office staff on access services and reimbursement solutions specific to a product and therapeutic area. The VARM will execute a region or territory strategic plan in partnership with internal and external stakeholders, which may include call center services (HUB), sales, market access, and other matrix field partners. Responsibilities include understanding the reimbursement process, field reimbursement services, and the client’s patient support program. The VARM will also work on patient-level reimbursement issue resolution and will need access to and experience with patient health information (PHI). The VARM will operate in a compliant manner within a defined set of Rules of Engagement. In this role, the VARM will demonstrate a compliant and consultative approach to help offices obtain insurance authorization and/or reimbursement of products for appropriate patients, with a direct impact on the experience for both the HCP customer and patient.

Key Responsibilities

• Provider & Office Education
  • Educate healthcare providers and office staff on payer coverage, coding, and payment policies for a vaccine portfolio.
  • Utilize approved client materials to provide product access and reimbursement expertise tailored to office needs.
• Patient Access Support
  • Help offices understand and utilize Patient Support Programs that facilitate access for appropriate patients.
  • Analyze reimbursement barriers and provide guidance to resolve access challenges.
• Cross Functional Collaboration
  • Collaborate internally with Retail and Non-Retail Account Directors, Vaccine Sales teams, and other partners within our client’s Sales and Market Access teams.
  • Coordinate with third party entities such as hubs, reimbursement services, and distribution partners.
• Leadership & Business Ownership
  • Manage daily activities that support appropriate access to our client’s products.
  • Operate independently and manage multiple projects simultaneously in a dynamic environment.
  • Demonstrate leadership within the matrixed structure without direct reports.

Qualifications

• 4 year degree or 8+ years in related healthcare roles and/or pharmaceutical or medical industry.
• Ability to travel up to 60%, including overnight travel.
• Must live in reasonable proximity to the assigned territory.
• Valid driver’s license.
• Strong customer focused mindset with demonstrated relationship building, problem solving, and project management skills.
• Ability to independently manage multiple initiatives with a high degree of ownership.

Preferred Qualifications

• Residence within 50 miles of a major metropolitan airport.
• 3+ years of experience in one or more of the following areas: Managed Care, Field Reimbursement, Patient Services and/or Sales (Specialty, Biologics, or Vaccines) or healthcare provider practice management.
• Reimbursement experience for vaccines or specialty infused/injected products in buy and bill settings across multiple sites of care.
• In depth knowledge of the vaccine payer environment, including commercial, state, federal, and private third-party coverage and reimbursement methodologies.
• Knowledge of provider office and hospital outpatient reimbursement environments, policies, and workflows.
• Comprehensive understanding of reimbursement dynamics for Medicare Parts A, B, C, D and state Medicaid.
• Knowledge of HCPCS, CPT, and ICD 10 coding regulations.
• Experience working with reimbursement hubs or support call centers to resolve patient access issues.