Vacation Specialist Coordinator ($1000 Sign on Bonus)

Hyatt Hotels Corporation; Lahaina (HI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Uncapped earning potential

Credit Union Membership

Tuition Reimbursement

Counseling & family support

Growth and development opportunities

Job summary

Hyatt Hotels Corporation is seeking a Coordinator Marketing Linkage to engage hotel guests at desk locations and provide elevated customer service, helping to present sales opportunities and build guest loyalty.

You will schedule sales presentations, manage expectations, and strive to exceed budgeted goals while ensuring attendees meet eligibility and understand Hyatt products and services. Flexibility for weekends and holidays is required.

Qualifications

• Must have sales or customer service experience, and enjoy interacting with guests in person or by phone.

Responsibilities

• Engage with hotel guests at desk locations and provide elevated customer service.
• Schedule sales presentations and manage customer expectations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure attendees meet eligibility requirements and are open to learning about products and services.
• Use persuasive techniques to maximize revenue while maintaining guest loyalty.

Skills

Sales experience

Customer service

Guest interaction

Job description

Close Inclusive Collection Job Postings Notification

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)


• Credit Union Membership


• Tuition Reimbursement


• Professional Counseling & Family Support


• Growth and Development Opportunities

As a Coordinator Marketing Linkage, a typical day will include:

• Engaging with hotel guests at desk locations and providing elevated customer service.


• Scheduling sales presentations and managing customer expectations.


• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.


• Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.


• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards:

• Welcome and greet guests; anticipate and address their needs.


• Interact with colleagues and guests professionally and promptly.


• Contribute to team goals.


• Always follow company policies and safety procedures.

To Become a Coordinator Marketing Linkage:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.


• Available to work a flexible schedule to include weekends and holidays.


• Concierge and/or sales experience preferred.


• Position may require background and drug screening, in accordance with state and local requirements.


• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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