Linkage Marketing - Wild Oak Ranch

HPC Developer LLC; United States; On-site; USD 19,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K

Travel discounts

Tuition Reimbursement

Counseling & Family Support

Growth opportunities

Job summary

Hyatt Vacation Ownership is seeking a Coordinator Marketing Linkage in San Antonio, TX. This in-person role focuses on engaging hotel guests, scheduling sales presentations, and driving revenue while delivering exceptional service.

Ideal candidates have sales or customer service experience, are willing to work weekends/holidays, and can pass background checks. The position involves standing for long periods and assisting guests with product information.

Qualifications

• Sales or customer service experience required.
• Available to work weekends and holidays.
• Must be able to pass background and drug screening.
• Must be able to stand for extended periods and reach overhead.

Responsibilities

• Engage with hotel guests at desk locations, delivering elevated customer service.
• Schedule sales presentations and manage guest expectations.
• Provide highest level of service to exceed sales presentations and volume goals.
• Ensure attendees meet eligibility and learn about products and services.
• Use persuasive techniques to maximize revenue while maintaining guest loyalty.

Skills

Sales experience

Customer service

Guest interaction

Job description

This role is an in-person role located in San Antonio, TX Please note, this production-based position receives an hourly base + heavily weighted commission, and bonuses offered.

Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.

As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As a Coordinator Marketing Linkage, a typical day will include:

• Engaging with hotel guests at desk locations and providing elevated customer service.
• Scheduling sales presentations and managing customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards:

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Coordinator Marketing Linkage:

Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone. Available to work a flexible schedule to include weekends and holidays. Concierge and/or sales experience preferred. Position may require background and drug screening, in accordance with state and local requirements. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We're in the business of creating happiness. For our nearly 100,000 Owner families and our many guests, and for our talented, passionate associates. Every day, we do work that has value, and we see it reflected in the smiling faces of the people whose lives we touch. And that makes for a truly fulfilling career. Join a growing, innovative company focused on leading the industry with genuine care - and with enthusiasm for the power of vacations to make life better. You'll enjoy competitive pay and benefits, career development opportunities, rewarding relationships, and a culture that promotes fun, work-life balance, respect, collaboration, and diversity.