Vacation Sales Concierge (expected pay $64K-$135K annually)*

Marriott Ownership Resorts, Inc.; United States; On-site; USD 64,000 - 136,000; Full time

Benefits offered by this job

Uncapped earnings

Health benefits

Travel discounts

Credit union membership

Tuition reimbursement

Counseling services

Growth opportunities

Job summary

Marriott Vacations Worldwide in Newport Beach, CA is seeking a Vacation Sales Concierge/In-House Marketing Coordinator. The role offers base pay of $16.90/hour plus production pay, with an annual pay range of $64,191–$135,703 for 2024 at Newport Coast Villas.

Full-time, 5 days a week, must be available weekends. You will greet Owners/guests, arrange sales presentations, and drive memorable vacation experiences.

Qualifications

• Sales or customer service experience
• Willingness to work weekends and various shifts
• Background and drug screening may be required

Responsibilities

• Make telemarketing calls to Owners and guests.
• Schedule sales presentations and manage customer expectations.
• Provide high-level service to exceed sales and production goals.
• Ensure attendees meet eligibility requirements for Marriott Vacation Club products and services

Skills

Sales

Customer service

Telemarketing

Communication

Job description

The Vacation Sales Concierge/Marketing Executive position pays a base wage of $16.90 per hour with production pay where the annual pay range (base wages + production pay) for Newport Coast Villas in 2024 was between $64,191 -$135,703.

Pay: $16.90/hour plus commission and bonuses

Schedule: Full-time/5 days per week, must be open to work on weekends

Our Marriott Vacation Club Newport Coast Villas location in Newport Beach, CA, is looking for a Vacation Sales Concierge/In-House Marketing Coordinator to join our team! Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.

As an Vacation Sales Concierge, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Great benefits lead to a life fulfilled

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As an Vacation Sales Concierge, a typical day will include:

• Make telemarketing calls to Owners.
• Schedule sales presentations and manage customer expectations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure that all Owners attending a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.

Guest Experience and Company Standards:

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Vacation Sales Concierge:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests by phone.
• Available to work various shifts, holidays, and weekends.
• Concierge, telemarketing and/or sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Where meaningful moments are made together. Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled. Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality - and exceptional longevity - of our relationships with our associates and customers. Join us on our journey. FOR A LIFE FULFILLED. Creating vacations that move you.

20,000+ Associates worldwide
Vacation Ownership 7 Iconic Brands
Approximately 120 Vacation Ownership Resorts
700,000+ Owner families
90%+ Guest satisfaction score
Exchange & Third-Party Management
More than 3,200 affiliated resorts in over 90 countries and territories
Approximately 1.6 million exchange network members