VA Certifying Official & Military Retention Assistant

Indiana Institute of Technology; Fort Wayne (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Disability insurance

Job summary

A leading university in the United States is looking for a VA Certifying Official & Military Retention Assistant. This role involves timely processing of paperwork for military and veteran students who utilize VA and TA benefits. The successful candidate will assist with retention efforts, maintain communication with students, and manage scholarship records, all while ensuring accuracy. The position requires a detail-oriented individual with organizational skills, a background in higher education, and a preference for a bachelor's degree.

Qualifications

• Bachelor's degree preferred.
• Detail-oriented with the ability to work with a high degree of accuracy.
• Ability to work effectively both autonomously and in a group setting.

Responsibilities

• Prepare and submit enrollment certifications for military-connected students.
• Act as administrator for the Military Scholarship.
• Maintain proactive communication with military-connected students.

Skills

Detail-oriented

Organizational skills

Ability to work effectively autonomously

Education

Bachelor's degree preferred

Tools

Windows

Word

Excel

Job description

VA Certifying Official & Military Retention Assistant

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Indiana Tech is a thriving, independent, teaching‑oriented university that delivers career‑oriented programming in a wide variety of disciplines that include business, engineering, computer sciences, criminal justice, cybersecurity, marketing, health sciences, communication and helping professions. Indiana Tech enrolls nearly 1,500 students in its traditional undergraduate programs on its picturesque main campus, and nearly 5,000 students in its adult and online programs. We offer degrees at the associate, bachelor’s, master’s, and doctoral levels and undergraduate and graduate certificates.

Over 41% of our students are either globally or domestically diverse; this contributes to our unique, vibrant, and inclusive campus community. All academic programs are designed to provide students with relevant and practical experiences, including an emphasis on internships. The university is accredited by the Higher Learning Commission.

Indiana Tech is committed to fostering a welcoming and respectful environment for all. We actively support the recruitment, engagement, and retention of students, faculty, and staff from a wide range of experiences, backgrounds, and perspectives. We believe that creating a sense of connection and support across our campus community plays an essential role in preparing students to succeed and contribute in a global society.

Learn more at Indiana Tech Strategic Plan or strategicplan.indianatech.edu.

General Summary

To provide accurate and timely processing of all paperwork required for military and veteran students utilizing VA and TA benefits to ensure clearance for class. Assists with the retention of military-connected students.

Responsibilities

• Prepare and submit enrollment certifications for all military-connected students.
• Act as the administrator for the Military Scholarship.
• Work at traditional school recruiting events when needed.
• Maintain proactive communication with all military-connected students.
• Responsible for timely customer service for all military-connected students.
• Maintain records for yellow ribbon scholarships and supply information needed to the business office and financial aid office.
• Responsible for annual renewal of Yellow Ribbon program participation.
• Act as primary contact for the State Approving Agency for VA.
• Responsible for completion of external military and veteran surveys.
• Various other duties as determined by leadership.

Qualifications

• Bachelor's degree preferred
• Detail-oriented with ability to work with a high degree of accuracy
• Organizational skills
• Ability to work effectively autonomously and in a group setting
• Windows: Intermediate
• Word: Intermediate
• Excel: Intermediate

Experience

• Three years of relevant work experience

Working Conditions

Work is normally performed in a typical interior/office work environment. Overnight travel may be required periodically to attend conferences.

Application materials must include a cover letter and resume. Applicants must be prepared to provide a written response to Tech's mission and vision. The position remains open until filled; a review of candidates will commence as application materials are received.

Seniority level: Associate

Employment type: Full‑time

Job function: Education; Industries: Higher Education

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave
• Tuition assistance
• Disability insurance