V2 Lounge 1 - Server

Hyatt Hotels Corporation; Raleigh (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Discounted room rates

Training & development

401(k) with company match

Medical, dental & vision insurance

Tuition assistance

Job summary

Concord Hospitality seeks a Lounge Server for Hyatt House Raleigh Downtown to provide exceptional service, welcoming guests and accurate order handling within a fast-paced setting.

Role requires knowledge of food and beverage service, teamwork, and guest satisfaction, with flexibility for varied shifts including nights and weekends.

Qualifications

• Prior serving or hospitality experience preferred.
• Strong knowledge of food and beverage service standards.
• Excellent communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work varied shifts, including nights, weekends, and holidays.
• Commitment to teamwork, professionalism, and guest satisfaction.

Responsibilities

• Report to work on time and in full uniform, prepared with necessary tools (pen, side towel, corkscrew, etc.).
• Check assigned station prior to opening for cleanliness, proper setup, and readiness.
• Attend menu classes or taste panels; maintain knowledge of daily specials and all menu items.
• Take guest orders accurately, following proper procedures for checks, modifiers, and seat numbers.
• Serve food and beverages according to established standards, including proper liquor and wine service.
• Maintain cleanliness by bussing and resetting tables promptly throughout and after meals.
• Work collaboratively with teammates to ensure efficient service across all stations.

Skills

Food & beverage service

Communication

Customer service

Fast-paced environment

Job description

Close Inclusive Collection Job Postings Notification

Hyatt House Raleigh Downtown / Seaboard Station

Posted: Aug 18, 2026

Summary

Description

As a Lounge Server at Concord Hospitality, you will provide exceptional service to our guests by ensuring a welcoming atmosphere, accurate order handling, and professional food and beverage service. Your attention to detail and teamwork will help create memorable dining experiences.

Responsibilities:

• Report to work on time and in full uniform, prepared with necessary tools (pen, side towel, corkscrew, etc.).
• Check assigned station prior to opening for cleanliness, proper setup, and readiness.
• Attend menu classes or taste panels; maintain knowledge of daily specials and all menu items.
• Take guest orders accurately, following proper procedures for checks, modifiers, and seat numbers.
• Serve food and beverages according to established standards, including proper liquor and wine service.
• Maintain cleanliness by bussing and resetting tables promptly throughout and after meals.
• Work collaboratively with teammates to ensure efficient service across all stations.

• Prior serving or hospitality experience preferred.
• Strong knowledge of food and beverage service standards.
• Excellent communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work varied shifts, including nights, weekends, and holidays.
• Commitment to teamwork, professionalism, and guest satisfaction.

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We support diversity and inclusion through our mission to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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