UX User Experience Designer

IQUASAR LLC; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Education Assistance

Professional Development Programs Reimbursement

Job summary

IQUASAR LLC is looking for a User Experience Designer to support the evolution of customer experience and develop the CX portfolio in Chicago, IL or Peoria, IL. Candidates should have significant UX design experience along with strong problem-solving skills to drive customer experience strategy and best practices.

The ideal candidate will possess a Bachelor's degree with at least 5 years of relevant experience or a Master's degree with 3 years. The position offers competitive benefits, including medical, dental, and vision insurance.

Qualifications

• Bachelor's degree and 5 years of experience OR Master's degree and 3 years of experience.
• At least 3+ years of UX Design experience.
• Experience with design tools such as Figma and Sketch.

Responsibilities

• Utilize exceptional problem-solving skills to overcome challenges.
• Collaborate with CX architects and data owners.
• Communicate regarding necessary investments and solutions.

Skills

UX Design

Figma

Sketch

CMS

Problem-solving

Effective communication

Education

Bachelor's degree

Master's degree

Tools

Design tools

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Position

Position: User Experience Designer

Location: Peoria, IL or Chicago, IL

Position Type: 12-Month Contract

Travel: None specified

Job Description

Support the evolution of the Customer Experience, developing the CX portfolio, roadmap, and reference architecture. Interact with a cross-functional team and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience. Participate in the delivery of projects, working through the many obstacles along the way across multiple teams, roles (UI/UX designers, business analysts, product owners, etc) and organizations through diligent planning, attention to detail, communications, and efficient decision making. Support the production of concept service designs and/or participate in the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.

Responsibilities

• Utilize exceptional problem-solving skills to work through difficult challenges and identify executable solutions.
• Effectively collaborate with other eBusiness CX architects, technical architects, and data/content owners to define elements needed to deliver the experience.
• Stay current with innovative improvements/processes available in the larger world of experience design.
• Identify problems quickly and correctly, some which may not be obvious.
• Solve problems by determining the best course of action, within departmental guidelines, from many existing solutions.
• Communicate effectively regarding needed investments, architectural changes, or business needs to ensure solutions can be created to deliver the best experience possible.
• Drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience.

Qualifications

• Bachelor's degree and 5 years of experience OR Master's degree and 3 years of experience.
• At least 3+ years of UX Design experience.
• 3 years of experience with design tools such as Figma.
• 1+ years of experience with Sketch and other UX/UI software.
• Experience working with Content Management Systems (CMS).
• Comfortable working autonomously with product and engineering teams.
• Strong passion and hands‑on technical experience.
• Effective communication skills.

Preferred Skills

• 3+ years experience designing complex systems or applications.
• Proven experience designing complex solutions for complete digital environments.

Employee Benefits

• Medical, Dental, Vision Insurance
• Paid Holiday/Annual/Sick/Personal Leave
• Short-Term/ Long-Term Disability Insurance
• Disability Insurance
• Life Insurance
• Employee Stock Ownership Program (ESOP)
• Generous 401(k) Company Plan
• Education Assistance
• Professional Development Programs Reimbursement

Equal Opportunity Employer

An Equal Opportunity Employer iQuasar, LLC is a proud partner of the Military Spouse Employment Partnership (MSEP) and the Virginia Values Veterans (V3) Program, reflecting our strong commitment to supporting military spouses, veterans, and inclusive hiring practices. We are an Equal Opportunity Employer and do not discriminate based on race, religion, color, national origin, political affiliation, sex, sexual orientation, gender identity, age, marital/parental/veteran status, disability, genetic information, membership in an employee organization, retaliation, military service, non‑merit factors, or any other characteristics protected by applicable law.