UX/UI Designer

UNAVAILABLE; McLean (VA); Presencial; USD 90 000 - 140 000; Tempo integral

Resumo da oferta

Confidential is seeking a UX/UI Designer to guide government clients through our Design Intelligence framework, conducting research, prototyping, and accessibility testing across multi-platform digital products.

You will serve as the voice of the customer, collaborating with stakeholders and a multidisciplinary team in an agile environment to deliver high-quality interfaces.

Qualificações

• 4+ years of professional UX and UI experience designing multi-platform digital products.
• Bachelor's degree or equivalent in HCD, HCI, and/or UX design.
• Current portfolio demonstrating ideology, methods, tools, skills, and craft.
• Experience conducting user research including interviews, discovery and co-creation workshops, heuristic evaluation, and card sorting.
• UI design experience including wireframing, high/low fidelity prototypes, usability testing, and accessibility testing.
• Knowledge of 508 compliance requirements.
• Experience in Scrum/Agile environments, writing user stories and story points.
• Collaborative work with multi-disciplinary delivery teams.

Responsabilidades

• Participate in all aspects of the discovery process to understand client mission and goals; stakeholders, users and ecosystems; current state journeys; program objectives.
• Conduct workshops and interviews to frame pain points and opportunities, define insights, and create an experience vision.
• Understand artifacts like journey maps, service blueprints, personas, ecosystem and experience maps in crafting the UX.
• Conduct user research and testing and translate user needs into an implementable digital experience.
• Collaborate and communicate stakeholder and user needs on a cross-functional team within an agile environment.
• Design intuitive, elegant, and accessible interfaces supported through a test and learn process.
• Ensure all deliverables across projects are produced at the highest quality.

Conhecimentos

UX design

UI design

User research

Prototyping

Accessibility

Agile/Scrum

Security clearance

Communication

Formação académica

Bachelor's degree in HCD/HCI/UX

Ferramentas

Adobe Creative Suite

Sketch

Figma

Zeplin

Descrição da oferta de emprego

Overview

As a UX/UI Designer, you will be responsible for guiding government clients through our Design Intelligence™ framework, incorporating human-centered methods to solve complex user experience challenges. You will plan and execute UX initiatives from discovery through interface design; research, prototyping, iteration, visual design, user, usability, and accessibility testing. You will serve as the voice of the customer and make sure their needs are considered and met within a proposed solution.

Responsibilities

Responsibilities:

• Participate in all aspects of the discovery process to understand: client mission and goals; stakeholders, users and their ecosystems; current state journeys; user segments; program and project objectives
• Conduct workshops and interviews to help frame pain points and opportunities, define insights, validate hypothesis, and create a compelling experience vision
• Understand the relevance of and how artifacts like journey maps, service blueprints, personas, ecosystem and experience maps fit into crafting the user experience
• Conduct user research and testing and effectively translate user needs into an implementable digital experience
• Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment
• Understand and embrace the specifications and constraints of a given technology, platform and/or operational environment
• Design intuitive, elegant, and accessible interfaces supported through a test and learn process
• Ensure all deliverables across a variety of projects are produced at the highest quality

Qualifications

• Ability to obtain a U.S. government Secret Security Clearance
• Bachelor's degree or equivalent experience in HCD, HCI, and/or UX design
• 4+ years of professional UX and UI experience designing viable solutions for multi-platform digital products
• Current portfolio demonstrating ideology, methods, tools, skills, and craft
• Demonstrated experience conducting primary and secondary user-research including user-interviews, discovery and co-creation workshops, heuristic evaluation, and card sorting (for example), and applying those insights to personas, journey maps, site maps, ecosystem maps, information architecture, and interface design
• Demonstrated experience in UI design including wireframing, low and high-fidelity prototyping, moderated and unmoderated user testing, and accessibility testing
• Knowledge and experience with 508 compliance requirements
• Experience working on a scrum team within the Agile delivery framework and experience integrating research and design into technical sprints including writing user stories and story pointing
• Proficiency in tools like Adobe Creative Suite, Sketch, Figma, Zeplin and other prototyping tools
• Desire to keep pace with ever-changing industry tools and best practices with the ability to make recommendations as needed for the best outcome
• Experience collaborating within a multi-disciplinary delivery team including service designers, technologists, data scientists, engineers, solution architects, and change managers
• A natural curiosity for solving problems coupled with strong analytical skills
• A collaborative nature with excellent written communication and presentation skills
• Experience working in a project-based environment

Bonus Points

• Previous work experience in or with the federal government
• Previous work experience as a consultant
• Experience working on a cross-functional Salesforce implementation team