UX Scrum Master

Stcnet; Silver Spring (MD); On-site; USD 80,000 - 111,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

FSA

Life insurance

Disability insurance

401K (matching)

Tuition reimbursement

Bonus/incentive programs

Other plans

Job summary

STC is seeking a Scrum Master to support the Consolidated Cumulus UX Dashboard team under NASA EED program. The role promotes SAFe, removes blockers, and coordinates with the Release Train Engineer to maintain flow.

The position requires deep Scrum/SAFe knowledge, technical literacy for AWS/CI‑CD, and strong facilitation skills. On-site in Silver Spring, MD with a comprehensive benefits package is offered.

Qualifications

• Deep understanding of Scrum, Kanban and SAFe principles.
• Ability to lead without formal authority and empower teams.
• Technical literacy for AWS infrastructure, CI/CD pipelines, and system architecture concepts.
• Proficiency with Agile management tools like Jira.
• Strong facilitation for PI Planning events, Scrum of Scrums, and other major synchronization meetings.

Responsibilities

• Facilitate core Scrum ceremonies and time-box them effectively.
• Drive continuous improvement each sprint cycle.
• Support the Product Owner in backlog and team capacity management.
• Identify and remove blockers; escalate high-level blockers to the Release Train Engineer (RTE).
• Manage dependencies across infrastructure and core software updates.
• Coach team on Lean-Agile practices for Dev and Ops synchronization.
• Maintain healthy, prioritized backlog and standardized processes.
• Track KPIs (velocity, cycle time, defects) to inform leadership decisions.
• Provide a data-driven view of team health and progress to leadership.

Skills

Scrum

Kanban

SAFe

Servant leadership

Jira

Education

Bachelor's Degree

Tools

Jira

Job description

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Job Title

Location

SILVER SPRING, MD 20910 US (Primary)

Category

Job Type

Full-Time

$80,000

$111,000

Education

Bachelor's Degree

Security Clearance Required

None

Job Description

About STC

STC is a science, sensors, and systems company founded in 1979. We continually expand our Earth and Space Sciences support capabilities to NASA, NOAA, DoD, and other Federal and State agencies. Our staff support many of the operational missions that monitor the heartbeat of our planet through a growing number of Earth Observing System of Systems platforms and direct field research. We also research and investigate leading-edge observing technologies and assist in their integration into operations.

STC offers competitive benefits to include health, dental, vision, FSA, life, disability, 401K (matching), tuition reimbursement, bonus/incentive programs, and various other plans.

Overview

The EOSDIS Evolution and Development (EED) program supports NASA's Earth Science Data and Information System (ESDIS) in enabling global, open access to critical Earth observation data. As part of its growing EED support team, STC is seeking a Scrum Master to support the Consolidated Cumulus User Experience (Dashboard) team.

The Consolidated Cumulus UX Scrum Master is a servant-leader responsible for promoting and supporting Scaled Agile (SAFe) principles within the Dashboard development team. This role focuses on ensuring the UX team can work effectively by removing blockers, facilitating key Agile ceremonies, and fostering a culture of continuous improvement. The UX Scrum Master bridges technical execution and the strategic flow managed by the Release Train Engineer (RTE).

Primary Responsibilities

Facilitate core Scrum ceremonies — including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives — ensuring they are productive and appropriately time-boxed.

Guide the team toward consistent, measurable improvement each sprint cycle.

Support the Product Owner in managing team capacity and protecting the team from unplanned external interruptions.

Identify and remediate bottlenecks to ensure work moves through development and operations without stalling.

Identify, mitigate, and elevate high-level blockers to the Release Train Engineer (RTE) to maintain optimal flow.

Help the team manage complex dependencies, particularly those involving infrastructure and core software updates.

Coach team members on Lean-Agile principles and practices, with a focus on development and operations synchronization.

Support the Product Owner in maintaining a healthy, prioritized backlog.

Promote standardized processes, tools, and communication channels across the team.

Track and report on Key Performance Metrics — such as velocity, cycle time, defect rates, and predictability — to support leadership decision-making.

Provide a data-driven view of team health and progress against strategic goals to the Operations Manager and Release Train Engineer.

Job Requirements

Deep understanding of Scrum, Kanban, and Scaled Agile Framework (SAFe) principles

Demonstrated ability to lead without formal authority, with a focus on team empowerment and conflict resolution

Technical literacy sufficient to understand and discuss complex concepts related to AWS infrastructure, CI/CD pipelines, and system architecture

Proficiency with Agile management tools (e.g., Jira) for tracking velocity, cycle time, and team metrics

Strong facilitation skills for leading PI Planning events, Scrum of Scrums, and other major synchronization meetings

Desired Skills and Experience

Proven experience leading technical teams (Dev, Infra, Test, DevOps/CICD) within a complex systems environment

Experience synthesizing requirements from architects and systems engineers into actionable task backlogs

Demonstrated experience with operational security reporting and SLA compliance

Expert understanding of SDLC and production deployment workflows

Must be a US Citizen or Permanent Resident / Green Card holder.

We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.