UX Researcher, Streaming Product Experience

NBCUniversal; New York (NY); Hybrid; USD 90,000 - 115,000; Full time

Job summary

NBCUniversal is seeking a User Experience Researcher to influence the Peacock product by conducting studies across the viewing experience. You will work with Product, Design, Analytics, and Product Marketing to evaluate concepts and research projects that shape new initiatives.

Reporting to the Senior Director of User Research, you will synthesize insights, communicate findings, and help drive user-centric product decisions in a hybrid work environment with strong collaboration across teams.

Qualifications

• 5+ years of UX research experience.
• Experience executing product research from design to reporting.
• Proficiency with qualitative and quantitative methods.
• Ability to translate insights into product recommendations.
• Strong written and verbal communication skills.
• Experience partnering with designers, PMs, and data analysts.

Responsibilities

• Conduct research on consumer product and device experiences.
• Partner with Designers, PMs, Data Analysts to define research questions.
• Support the User Research roadmap and align with KPI goals.
• Communicate findings and translate insights into actionable recommendations.
• Manage vendors on specific projects as needed.
• Apply innovative methodologies and AI-enabled tools to improve workflows.
• Champion a consumer-centric mindset across the organization.

Skills

UX research

Qualitative research

Quantitative research

Stakeholder communication

Cross-functional collaboration

Storytelling

Surveys

Interviews

Tools

Qualtrics

Job description

NBCUniversal is seeking a User Experience Researcher to influence the Peacock product by conducting studies across the viewing experience. You will work with Product, Design, Analytics, and Product Marketing to evaluate concepts and research projects that shape new initiatives.

Reporting to the Senior Director of User Research, you will synthesize insights, communicate findings, and help drive user-centric product decisions in a hybrid work environment with strong collaboration across teams.