UX Researcher – Playtests, Insights & Reports

2K; San Francisco (TX); Hybrid; USD 110,000 - 160,000; Full time

Job summary

2K is seeking a User Experience Researcher to conduct player-centric research for upcoming titles. You will design and run playtests, analyze feedback, and produce reports that inform game development decisions.

Ideal candidates bring 2+ years of UX research experience, strong communication, and a passion for games. This role supports hybrid work in the United States and involves collaboration with multiple studios and departments.

Qualifications

• History of conducting UX and usability research.
• Understanding of mixed-methods research frameworks and processes.
• Outstanding verbal and written communication skills.
• Experience using survey software and qualitative analysis tools.
• Ability to summarize large amounts of feedback and data and derive insights.
• Ability to manage multiple projects simultaneously.
• Passion for video games and gaming.

Responsibilities

• Conduct video game playtests in lab or remote settings.
• Create and implement research plans, briefs and study designs.
• Analyze and summarize player survey and verbal feedback.
• Collaborate with Research & Insights, Data Science, Community and QA teams.
• Author research reports for partner audiences.
• Maintain research repositories and dashboards.
• Build relationships with development studios and publishing partners.
• Become familiar with mechanics and features of in-development game titles.
• Conduct competitive analyses and design teardowns.

Skills

UX Research

Usability

Qualitative analysis

Survey design

Education

BA/BS in Cognitive Science

Tools

Qualtrics

Alchemer

Excel

PowerPoint

Google Docs

Job description

2K is seeking a User Experience Researcher to conduct player-centric research for upcoming titles. You will design and run playtests, analyze feedback, and produce reports that inform game development decisions.

Ideal candidates bring 2+ years of UX research experience, strong communication, and a passion for games. This role supports hybrid work in the United States and involves collaboration with multiple studios and departments.