UX Researcher II, Global Procurement Technology

Amazon; Bellevue (WA); On-site; USD 130,100 - 176,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon is seeking a UX Researcher II for its Global Procurement Technology team in Bellevue, WA. This role involves leading UX research and design for procurement tools, conducting user research, and simplifying complex user journeys using AI. The ideal candidate should have over 3 years of experience in user research, a Master's degree in Human Factors or similar, and a portfolio demonstrating relevant work.

The position offers a salary range of $130,100.00 - $176,000.00 annually along with comprehensive benefits.

Qualifications

• 3+ years of proven success leading User Research projects.
• Experience with lab-based and remote user testing.
• Portfolio demonstrating past work experience and deliverables.

Responsibilities

• Lead end-to-end UX research and design for procurement tools.
• Conduct user research and translate insights into design decisions.
• Plan and conduct user research to understand AI interactions.

Skills

User Research

Data Analysis

Agile/Scrum

Prototyping

Education

Master's degree in Human Factors, HCDE, or Cognitive Psychology

Job description

UX Researcher II, Global Procurement Technology

Stellen-ID: 10433838 | Amazon.com Services LLC

Amazon's Global Procurement Organization is on a mission to transform how procurement works at Amazon scale. We build the technology that powers billions of dollars in purchasing decisions, and we need a UX Research & Design Lead to shape the future of that experience. In this role, you will:

• Lead end-to-end UX research and design for both external-facing and internal-facing procurement tools used across Amazon's global operations.
• Conduct user research, usability studies, and data analysis to deeply understand customer needs and translate insights into design decisions.
• Leverage AI and emerging technologies to simplify complex user journeys, drive efficiency, and reimagine how teams interact with procurement systems.
• Partner with engineering, product, and business stakeholders to translate ambiguous, large-scale problems into intuitive experiences.
• Spend the majority of your time (75%) planning and conducting user research — from generative discovery through evaluative testing — to uncover how people understand, trust, and interact with AI systems. The remaining 25% will be hands‑on UX design work, translating research insights into interaction concepts, prototypes, and design artifacts.

Qualifications

• 3+ years of proven success leading User Research projects with demonstrated impact.
• Experience (end-to-end) with all aspects of research (study design, recruiting, moderation, analysis, reporting).
• Experience with lab-based user testing, remote testing, iterative prototype testing, survey design, and usage of multiple methods within a study.
• Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas).
• Experience in delivering design solutions as a UX designer or interaction designer.
• Master's degree in Human Factors, HCDE, or Cognitive Psychology.
• Knowledge of quantitative data analysis and statistics.
• Experience conducting and applying research in a global context.
• Experience working in a highly Agile/Scrum environment.

Preferred Qualifications

• Master's degree in Human Factors, HCDE, or Cognitive Psychology.
• Knowledge of quantitative data analysis and statistics.
• Experience conducting and applying research in a global context.
• Experience working in a highly Agile/Scrum environment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 130,100.00 - 176,000.00 USD annually

• USA, WA, Bellevue
• Procurement