UX Experience Designer

Symetra; United States; Remote; USD 85,000 - 143,000; Full time

Job summary

Symetra is seeking a UX Experience Designer to enhance user-centered experiences across digital platforms. This role involves collaborating with marketing teams to create intuitive designs, conducting research, and ensuring brand alignment. The ideal candidate will have a strong background in UX design, excellent communication skills, and a passion for creating engaging digital experiences.

Benefits

Flexible full-time or hybrid telecommuting arrangements

401(k) plan with immediate vesting and matching

Paid time away including vacation and sick time

Community giving matching program

Qualifications

• 3+ years of UX design experience focused on marketing or branded digital experiences.
• Experience designing and optimizing navigation, content structures, and user flows.

Responsibilities

• Design and optimize user journeys across marketing websites and campaign experiences.
• Conduct UX research methods to inform and validate design decisions.

Skills

UX Design

Collaboration

Communication

Education

BA/BS in Design, Marketing, Psychology

Tools

Figma

Job description

Symetra has an exciting new opportunity to join us as a UXExperience Designer in Marketing!

About the role

We’re looking for a collaborative and strategic UX Designer to support our Marketing and Brand teams by crafting intuitive, user-centered experiences across customer- and partner-facing websites and digital content. This role blends design, research, and brand alignment to drive engagement, clarity, and conversion across our digital touchpoints.

You’ll be leading and participating in working sessions and discovery workshops, and presenting design concepts in a way that’s clear and engaging for non-UX audiences. Your ability to communicate the “why” behind design decisions will be key to gaining stakeholder alignment and support.

What you will do

• Design and optimize user journeys across marketing websites, landing pages, and campaign experiences.
• Own and evolve navigation and information architecture to support ease of use and strategic goals.
• Conduct and apply UX research methods (e.g., usability testing, heuristic reviews, stakeholder interviews, etc.) to inform and validate design decisions.
• Collaborate with the Brand and Marketing teams and cross-functional teams to ensure designs reflect brand identity while prioritizing business and user needs and to ensure high-quality implementation of designs.
• Translate marketing goals and user insights into user flows, wireframes, and prototypes.
• Work within and help evolve the marketing design system, ensuring consistency, scalability, and alignment with the broader product design system.
• Partnering with engineering and third-party vendors to ensure accurate implementation and maintain design integrity across digital experiences.
• Leverage data, testing, and stakeholder input to iterate and improve designs.
• Ensure accessibility, responsive design, and performance best practices are applied throughout your work.

What we offer you

“If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work.” Cris H. AVP Internal Sales, Training and Development

“Symetra is inclusive of all employees regardless of their personal differences.” Darrell J. Actuary III

"At Symetra, we prioritize learning and provide various resources like the Student of the Business courses, sponsorship for professional certifications, and helpful colleagues who are always ready to teach and answer questions.” Financial Reporting Lead Senior Analyst

Benefits and Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching

Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $85,400 - $142,300 plus eligibility for the company annual bonus program.

Who You Are:

• High School Diploma is required; BA/BS in Design, Marketing, Psychology preferred.
• 3+ years of UX design experience with a focus on marketing or branded digital experiences.
• Define clear, user-centered solutions that align properly with business goals, technical feasibility, align & connect to our design system where applicable.
• Proactively communicate challenges and clarify uncertainties.
• Structure your design files to increase efficiency, support changes and sustainability, and provide clarity to those that will engage with your deliverables.
• Prioritize all work effectively and successfully meet deadlines.
• Experience designing and optimizing navigation, content structures, and user flows.
• Comfortable conducting UX research and usability testing.
• Proven ability to present design concepts clearly and effectively to cross-functional stakeholders.
• Skilled at leading collaborative working sessions, design reviews, and discovery workshops.
• Working knowledge of design systems and experience maintaining shared components.
• Strong portfolio demonstrating user-centered design and impact on engagement or conversion.
• Proficiency in Figma and equivalent design tools.
• Familiarity with SEO, web performance, and analytics tools is a plus.

We empower inclusion.

At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom.

Symetra is a national financial services company that helps people achieve their financial goals and have confidence in the future. We value transparency and sustainability, providing competitive products and clear communication. Our commitment to DEI means we support our communities and prioritize financial freedom for all.

For more information about our careers visit https://symetra.eightfold.ai/careers.

Work Authorization

This role does not offer employer work visa sponsorship or support. Applicants need to be authorized to work in the United States at hire and throughout their employment.

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