UX Experience Design Lead - Transformation & AI

Mastercard; Arlington (VA); On-site; USD 131,000 - 219,000; Full time

Benefits offered by this job

Health insurance

401k with employer match

Paid time off

Job summary

Mastercard in Arlington, VA seeks a User Experience Design Lead for the Office of Transformation to guide end‑to‑end UX across enterprise programs. You will own user flows, journeys, wireframes, and prototypes, partner with cross‑functional teams, and drive the adoption of user‑centered designs in AI‑enabled workflows.

The role demands a strong portfolio, experience in B2B/enterprise environments, and hands‑on design tools such as Figma and Adobe Creative Cloud.

Qualifications

• Demonstrated experience in UX design for enterprise or B2B environments.
• Strong portfolio showing end-to-end product design, including research and prototyping.
• Hands-on experience with design tools such as Figma and Adobe Creative Cloud.

Responsibilities

• Own user flows, journeys, wireframes, and prototypes from concept to validation.
• Empathize with users and stakeholders via discovery research and usability testing.
• Translate research into actionable design decisions for B2B audiences.
• Contribute to Mastercard’s design system and evolve patterns for new areas.
• Explore AI-enabled interactions to improve clarity and adoption.

Skills

UX design

Portfolio

Figma

User research

AI familiarity

Communication

Tools

Adobe Creative Cloud

Figma

Job description

Mastercard in Arlington, VA seeks a User Experience Design Lead for the Office of Transformation to guide end‑to‑end UX across enterprise programs. You will own user flows, journeys, wireframes, and prototypes, partner with cross‑functional teams, and drive the adoption of user‑centered designs in AI‑enabled workflows.

The role demands a strong portfolio, experience in B2B/enterprise environments, and hands‑on design tools such as Figma and Adobe Creative Cloud.