UX Director: Lead Transformative, Human-Centered Experiences

The Office of Experience; Chicago (IL); On-site; USD 140,000 - 190,000; Full time

Job summary

The Office of Experience (OX) is a full-service digital agency focused on human-centered strategy, design and technology. The Director, User Experience leads the UX vision, mentoring a diverse team and aligning with strategy, design, content, and development to create transformative experiences for clients and their customers.

You will oversee site architectures, user flows, and service/product design experiences, leveraging primary and secondary research to inform decisions.

Qualifications

• 10+ years of in-depth knowledge and experience of Interaction Design and Service Design across varied users, business problems, and devices.
• Experience leading UX projects and other team members.
• Expertise with driving and applying user-centered design processes.
• Experience working in an agile environment.

Responsibilities

• Be accountable for the execution and quality of deliverables of cross-functional teams, and show ability to frame and position the intent and content of deliverables to a diverse group of stakeholders.
• Mentor UX team members toward top performance and help them track toward long-term career goals.
• Partner with client strategy, design, content, and development teams on UI/UX roadmaps.
• Meet with key leaders and stakeholders to understand business goals, target audience, consumer journeys and other factors that will impact that user experience approach.
• Lead wireframe and prototype creation through all phases of a project, from concept through design and development.
• Coordinate on ensuring we meet requirements for accessibility
• Other duties as assigned by your manager

Skills

UX leadership

Interaction design

Service design

User research

User journeys

Wireframing

Prototyping

Cross-functional collaboration

Agile environment

Stakeholder communication

Tools

Google G Suite

Figma

Sketch

InVision

Axure

Confluence

Validately

JIRA

Microsoft Office

Adobe Creative Suite

Job description

The Office of Experience (OX) is a full-service digital agency focused on human-centered strategy, design and technology. The Director, User Experience leads the UX vision, mentoring a diverse team and aligning with strategy, design, content, and development to create transformative experiences for clients and their customers.

You will oversee site architectures, user flows, and service/product design experiences, leveraging primary and secondary research to inform decisions.