Pay Rate: $72/hr (W2 and benefit options)
Location: Hybrid, Irving, TX (in office Tues, Wed, Thurs)
Duration: Contract to hire
Job Summary
We are seeking an experienced UX Designer to help shape complex, data-rich SaaS products and contribute to a growing capability in AI-enabled and agentic product design. This role combines strong interaction and UI execution, product thinking, information architecture, and the ability to design clear, usable experiences for complex enterprise and healthcare-related workflows.
The ideal candidate has experience designing SaaS products and has begun applying AI or agentic patterns in real product work. They understand how to make AI-assisted behaviors understandable, useful, and trustworthy while keeping the user in control, and can move from an ambiguous product opportunity to clear user flows, interaction designs, prototypes, and implementation-ready guidance.
Responsibilities
- Define clear, scalable experiences for complex enterprise and healthcare-related SaaS workflows
- Define information architecture, navigation systems, task models, and interaction frameworks for SaaS products and platforms
- Frame product opportunities around user needs, business value, workflow outcomes, and technical feasibility
- Develop user journeys, conceptual models, task flows, wireflows, and experience principles that align cross-functional teams
- Identify structural risks, unnecessary complexity, and disconnected experiences early enough to reduce rework
- Design user interactions for AI-assisted workflows where an AI capability recommends, retrieves information, generates outputs, or supports user decisions
- Design clear interaction patterns for AI-assisted recommendations, generated content, user review, confirmation, correction, and recovery
- Partner with Product and Engineering to define the AI capability's role, boundaries, permissions, context, and escalation paths
- Apply emerging AI and agent capabilities thoughtfully when they improve the user experience or product outcome
- Create prototypes and design artifacts that enable Product and Engineering teams to make decisions quickly and build with confidence
- Contribute to the UX team's growing knowledge of agentic design through hands-on collaboration, critique, and reusable examples
Requirements
- 7+ years proven experience as a UX Designer or Product Designer on complex, data-rich SaaS products
- Strong interaction design and UI execution skills, with a portfolio demonstrating end-to-end work on complex workflows
- Demonstrated expertise in information architecture, navigation systems, task modeling, and interaction frameworks
- Hands-on experience applying AI-enabled or agentic patterns in real product work
- Ability to design AI-assisted experiences that are understandable, trustworthy, and keep the user in control, including review, confirmation, correction, and recovery patterns
- Experience producing user journeys, task flows, wireflows, prototypes, and implementation-ready design guidance
- Strong product thinking, with the ability to move from ambiguous opportunities to clear, actionable design direction
- Excellent collaboration and communication skills, working closely with Product and Engineering partners
- Self-driven and curious by nature, with an eagerness to explore emerging AI capabilities
Preferred Requirements
- Experience designing enterprise or healthcare-related SaaS products
- Experience defining AI capability roles, boundaries, permissions, and escalation paths alongside Product and Engineering
- Experience contributing reusable patterns, examples, or guidance to a design system or UX practice
- Experience participating in or leading design critique within a collaborative UX team