UX Designer

Blink UX; Charlotte (NC); On-site; CAD 159,000 - 173,000; Full time

Job summary

Blink UX is seeking a UX Designer for an onsite engagement supporting one of Blink's clients in Charlotte, NC. The role runs 3–4 months and involves leading end-to-end design for enterprise agent experiences, translating business needs into intuitive workflows, and collaborating with cross-functional teams to ensure accessible, scalable solutions.

You will leverage experience in enterprise UX, design systems, user research, and AI concepts while partnering with stakeholders to deliver

Qualifications

• 5+ years of UX/Product Design experience in enterprise software or similar context.
• Experience designing complex workflows, platforms, or developer tools.
• Strong knowledge of UX design, user research, and workflow prototyping.
• Experience with design systems and accessibility standards.
• Understanding of AI, agent-based experiences, or intelligent automation.
• Knowledge of accessibility and inclusive design best practices.
• Proficiency with Figma and modern design tools.
• Strong stakeholder facilitation, communication, and collaboration skills.

Responsibilities

• Lead the end-to-end design process, from discovery through delivery, for enterprise agent experiences.
• Translate complex business and user needs into clear, intuitive workflows and product experiences.
• Gather and synthesize user insights through research, testing, and feedback.
• Develop wireframes, prototypes, and design artifacts that communicate solutions effectively.
• Champion accessibility, usability, and consistency through established design standards.
• Collaborate with product, engineering, and business partners to drive successful outcomes.
• Present recommendations, build stakeholder alignment, and facilitate design workshops.
• Measure and refine experiences using usability findings, analytics, and customer feedback.

Skills

UX Design

Product Design

Workflow Prototyping

Design Systems

Accessibility

AI Concepts

Figma

Stakeholder Facilitation

Tools

Figma

Job description

Blink is the user experience firm for the world's leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Boston, New York, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.

Blink UX is seeking a UX Designer for an onsite engagement supporting one of Blink's clients.

Duration: 3-4 months

Location: onsite in Charlotte, NC

What you will be doing

As a Product Designer, you will design intuitive marketplace, agent, workspace, use-case management, and operational experiences that simplify enterprise agent adoption. You'll leverage expertise in enterprise UX, design systems, user research, workflow prototyping, accessibility, developer-focused experiences, and AI/agent concepts while partnering with stakeholders to deliver scalable, user-centered solutions.

• Lead the end-to-end design process, from discovery through delivery, for enterprise agent experiences.
• Translate complex business and user needs into clear, intuitive workflows and product experiences.
• Gather and synthesize user insights through research, testing, and feedback.
• Develop wireframes, prototypes, and design artifacts that communicate solutions effectively.
• Champion accessibility, usability, and consistency through established design standards.
• Collaborate with product, engineering, and business partners to drive successful outcomes.
• Present recommendations, build stakeholder alignment, and facilitate design workshops.
• Measure and refine experiences using usability findings, analytics, and customer feedback.

What we are looking for

Required Qualifications

• 5+ years of UX/Product Design experience in enterprise software.
• Experience designing complex workflows, platforms, or developer tools.
• Strong knowledge of UX design, user research, and workflow prototyping.
• Experience with design systems and accessibility standards.
• Understanding of AI, agent-based experiences, or intelligent automation.
• Knowledge of accessibility and inclusive design best practices.
• Proficiency with Figma and modern design tools.
• Strong stakeholder facilitation, communication, and collaboration skills

Preferred Qualifications

• Experience with AI, agent, marketplace, or workspace products.
• Understanding of AI, agent-based, or intelligent automation concepts.
• Experience working with product and engineering teams in Agile environments.

DOE

$115,000 - $125,000 a year

EEO

When hiring, we aim to build teams of compassionate people with diverse experiences, thoughts, and skills. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual preference, gender identity or age, disability, or length of time spent unemployed.

Following your application submission we encourage you to disclose personal demographic information in order to help us comply with federal and state Equal Employment Opportunity record-keeping requirements. We will also use this information in an anonymous aggregated form to help us measure and improve diversity at Blink.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.