UX Design Specialist - Enterprise SaaS & AI

SAP IT Business Systeme; Newport Beach (CA); Hybrid; USD 153,000 - 206,000; Full time

Job summary

SAP America, Inc. seeks a User Experience Design Specialist in Newport Beach, CA to translate insights into design decisions for enterprise software. You will conduct generative and evaluative research and develop flows, prototypes, and scalable design systems in a hybrid work environment.

Collaboration with PMs and engineers is essential to align user needs with business goals while advancing AI-enabled UX features and robust design documentation.

Qualifications

• Experience translating product requirements into mockups and interactive prototypes.
• Experience planning and analyzing user research studies for product improvement.
• Experience maintaining user research databases with Airtable and Dovetail.
• Ability to facilitate workshops in complex enterprise environments.
• Experience writing design spec documentation for engineering and product teams.
• Ability to create UX tickets and perform QA checks with JIRA.

Responsibilities

• Recruit user research participants and maintain the research database.
• Translate requirements into user flows, interactions, and prototypes.
• Design AI features and conversational UI for enterprise workflows.
• Develop scalable design systems to ensure consistency and usability.
• Collaborate with PMs and engineers to align user, business, and technical goals.
• Facilitate client-facing design workshops and co-innovation sessions.
• Conduct UX QA checks to maintain design integrity end-to-end.

Skills

Figma

User research

Design systems

Workshops

JIRA

Prototyping

UX QA

Airtable

Dovetail

LinkedIn Sales Navigator

Zintro

UserZoom

Chatbots

AI in UX

Enterprise SaaS

CPG industry

Education

Bachelor’s degree in Innovation/Interaction Design/Industrial Design/HCI

Master’s degree in Innovation/Interaction Design/HCI

Tools

JIRA

Airtable

Dovetail

UserZoom

LinkedIn Sales Navigator

Zintro

Job description

SAP America, Inc. seeks a User Experience Design Specialist in Newport Beach, CA to translate insights into design decisions for enterprise software. You will conduct generative and evaluative research and develop flows, prototypes, and scalable design systems in a hybrid work environment.

Collaboration with PMs and engineers is essential to align user needs with business goals while advancing AI-enabled UX features and robust design documentation.