User Experience Design Specialist (Multiple Positions Available)

SAP IT Business Systeme; Newport Beach (CA); Hybrid; USD 153,000 - 206,000; Full time

Job summary

SAP America, Inc. seeks a User Experience Design Specialist in Newport Beach, CA to translate insights into design decisions for enterprise software. You will conduct generative and evaluative research and develop flows, prototypes, and scalable design systems in a hybrid work environment.

Collaboration with PMs and engineers is essential to align user needs with business goals while advancing AI-enabled UX features and robust design documentation.

Qualifications

• Experience translating product requirements into mockups and interactive prototypes.
• Experience planning and analyzing user research studies for product improvement.
• Experience maintaining user research databases with Airtable and Dovetail.
• Ability to facilitate workshops in complex enterprise environments.
• Experience writing design spec documentation for engineering and product teams.
• Ability to create UX tickets and perform QA checks with JIRA.

Responsibilities

• Recruit user research participants and maintain the research database.
• Translate requirements into user flows, interactions, and prototypes.
• Design AI features and conversational UI for enterprise workflows.
• Develop scalable design systems to ensure consistency and usability.
• Collaborate with PMs and engineers to align user, business, and technical goals.
• Facilitate client-facing design workshops and co-innovation sessions.
• Conduct UX QA checks to maintain design integrity end-to-end.

Skills

Figma

User research

Design systems

Workshops

JIRA

Prototyping

UX QA

Airtable

Dovetail

LinkedIn Sales Navigator

Zintro

UserZoom

Chatbots

AI in UX

Enterprise SaaS

CPG industry

Education

Bachelor’s degree in Innovation/Interaction Design/Industrial Design/HCI

Master’s degree in Innovation/Interaction Design/HCI

Tools

JIRA

Airtable

Dovetail

UserZoom

LinkedIn Sales Navigator

Zintro

Job description

User Experience Design Specialist (Multiple Positions Available)

• Full-time
• Compensation: USD 152,755 - USD 206,460 - yearly

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Original Posting Date: 10/19/2026

Job Title: User Experience Design Specialist (Multiple Positions Available)

Work Model: Hybrid Work Model

Purpose and Objective:

SAP America, Inc. seeks a User Experience Design Specialist (multiple positions available) at our Newport Beach, CA location to conduct generative and evaluative research and synthesize user insights into clear findings, themes, and recommendations that inform design and product decisions.

Expectations and Tasks:

Recruit user research participants and maintain user research database. Translate product requirements and user insights into user flows, interaction patterns, and prototypes ranging from low to high fidelity, and validate designs with external users through user research. Explore business AI use cases and design AI features, including conversational and embedded AI, to support complex enterprise business workflows. Develop and maintain scalable design systems as needed to ensure consistency, usability, and efficiency across enterprise software products. Write design specification documentation and collaborate closely with product managers and engineers to align user, business, and technical requirements throughout the design process. Assist in planning and facilitation of client-facing design workshops and co-innovation sessions. Conduct UX quality assurance checks to maintain the quality of the design intention throughout the end-to-end process.

Education and Occupational Experience:

Bachelor’s degree or foreign equivalent in Innovation, Interaction Design, Industrial Design, Human Computer Interaction, or a related field of study and five (5) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Innovation, Interaction Design, Industrial Design, Human Computer Interaction, or a related field of study and three (3) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience:

Experience must include three (3) years involving each of the following:

• Translating product requirements into mockups and interactive prototypes using Figma;
• Planning, executing, and analyzing user research studies, using exploratory and evaluative research methods to generate insights for product improvement;
• Maintaining user research databases or repositories using research management tools including Airtable and Dovetail;
• Facilitating workshops in complex enterprise environments using design thinking methods with internal and customer-facing participants;
• Writing design specification documentation used to communicate with engineering and product management teams about interaction design requirements; and
• Assisting product team with UX quality assurance checks and creating tickets in JIRA.

Experience must involve two (2) years in the following:

• Creating design systems to support interaction design for enterprise software products;
• Designing enterprise SaaS software for the Consumer-Packaged Goods (CPG) industry;
• Designing business AI experiences including enterprise chatbots and embedded AI functionality within enterprise SaaS products; and
• Executing user research utilizing LinkedIn Sales Navigator, Zintro, and UserZoom.

Compensation Range Transparency:

The annual base salary range for this position is $152,755 - $206,460. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $152,755 - $229,400. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits .

All your information will be kept confidential according to EEO guidelines.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits .

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.

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