UX Design Operations Specialist

SharkNinja; United States; On-site; USD 99,000 - 134,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Employee stock purchase program

Paid time off

Job summary

SharkNinja is seeking a Design Operations Specialist to streamline the UX team’s workflows, tooling, and AI adoption. You will improve how design work is planned, executed, and delivered across SKUs, balancing hands-on design with process leadership.

The role requires 2–3+ years of design experience and fluency with AI tools, Figma, and Adobe Creative Suite. You’ll partner with design, product, engineering, and marketing in a fast-paced environment.

Qualifications

• 2–3+ years in a design role (UX/UI, product, industrial).
• Hands-on design chops beyond process work.
• Fluency with AI tools for design.
• Ability to redesign inefficient processes.
• Strong cross-functional communication.
• Experience with SKU creation is a plus.
• Proficiency in Figma and Adobe CS; workflow tools like Asana, Jira, Notion.

Responsibilities

• Audit UX workflows end-to-end to identify bottlenecks.
• Design and implement modernized design processes and standards.
• Lead AI-assisted design workflows pilot and rollout.
• Build internal playbooks, templates, and design system standards.
• Collaborate with design, product, engineering, and marketing to streamline handoffs.
• Manage design tool stack and train the team on adoption.
• Contribute hands-on design work to build product SKUs.
• Track capacity, timelines, and delivery metrics; report to leadership.
• Champion change management for tool adoption.

Skills

Design experience

Hands-on design

AI in design

Cross-functional collab

Figma

Adobe CS

Project tooling

Tools

Asana

Jira

Notion

Figma

Adobe Creative Suite

Job description

SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

We're looking for a Design Operations Specialist to join the UX team as the person who makes the team run better, not just look better. This role sits at the intersection of design process, tooling, and AI adoption — someone who looks at how the design team works today, identifies friction and inefficiency, and modernizes the way work gets done. This is not a traditional design ops administrator role: we need someone with real design experience who understands the craft well enough to improve it, and who's genuinely excited about applying AI tools to speed up and elevate design work. This person will also work hands-on to help build product SKUs, staying close enough to the work to know where the process actually breaks.

WHAT YOU'LL DO

• Audit and map current UX/design workflows end-to-end — intake, ideation, review, handoff, production — to find bottlenecks, redundant steps, and inconsistent practices.
• Design and implement modernized processes, systems, and standards that help the design team move faster without sacrificing quality.
• Act as the team's go-to person for AI tools in design: evaluate, pilot, and roll out AI-assisted workflows (e.g., generative design, image/asset production, documentation, QA) across the team.
• Build internal playbooks, templates, and design system / file-management standards that scale across projects and SKUs.
• Partner with design, product, engineering, and marketing to streamline cross-functional handoffs and reduce rework.
• Help manage the design team's tool stack — evaluate new software and AI platforms, support licenses/rollouts, and train the team on adoption.
• Contribute hands-on design work to help build and finalize product SKUs, applying real design judgment rather than operating purely as a process observer.
• Track team capacity, project timelines, and delivery metrics; report on process health and improvement impact to leadership.
• Champion change management — introducing new tools/processes in a way the team actually adopts, not just tolerates.

WHAT YOU BRING

• 2-3+ years of experience in a design role (UX/UI, product, industrial, or graphic design) with real hands-on design chops — not process experience alone.
• Prior experience in design operations, program management, or a similar hybrid role is a strong plus.
• Genuine fluency with AI tools relevant to design and productivity (e.g., generative image/design tools, AI copilots, workflow automation) and a track record of applying them practically.
• A demonstrated ability to look at a messy or inefficient process and redesign it — you get energized by systems, not just deliverables.
• Strong cross-functional communication skills; comfortable influencing without direct authority.
• Experience working on physical product development / SKU creation is a plus (packaging, product design, or similar CPG/consumer hardware background).
• Familiarity with design tools (Figma, Adobe Creative Suite) and project/workflow tools (Asana, Jira, Notion, or similar).
• A builder's mindset: equally comfortable writing a new process doc, testing a new AI tool, and jumping into a live design deliverable.

WHY THIS ROLE MATTERS

As the design team scales and the pace of product development accelerates, this role is critical to making sure our processes, tools, and use of AI keep up. You'll have direct influence over how the entire design team works day-to-day, and the freedom to modernize things from the ground up.

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.

Pay Range

$85,800 - $147,100 USD

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. To gether, we won’t just launch products— we’ll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture [e-mail]

U.S. Standard Demographic Questions

At SharkNinja, we take pride in our uniqueness. Our innovation extends beyond our products to the way we work, embracing diversity as a cornerstone of our success. We recognize that our differences make us stronger, more creative, and better at what we do. Our workforce should reflect the diversity of our customer base, which is why our recruitment commitment is to truly be an exemplary, equal opportunity employer, fostering a welcoming and inclusive workplace.

We are looking for you as a valued candidate, to help us achieve our commitment by participating in this short questionnaire. You can choose if you want to complete the questions, if you do your answers will help us to ensure our hiring practices are inclusive, and in return we commit to treating the information you provide with respect by applying technical measures to your response to remove it from your candidate record.

How will we use the data?

None of the hiring team will have access to your responses, therefore the information you provide will NOT be used as part of your application process.

The data will be used to report on our recruitment process and its success in supporting Diversity, Equality, and Inclusion.

You can exercise your Data Subject Rights at any point during or after our recruitment process. For more information, please visit our Candidate Privacy Notice here

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