UX Design Manager, Advertiser Experience

Amazon; Santa Monica (CA); On-site; USD 136,400 - 225,500; Full time

Job summary

A leading technology company is seeking a UX Design Manager to lead a high-performing design team in Santa Monica, CA. The role involves owning the design process, translating business needs into customer solutions, and mentoring design talent. A portfolio showcasing shipped work and strong management experience are required. This position offers a competitive salary range of $136,400 to $225,500 annually based on market location and experience.

Qualifications

• Proven track record of managing design processes and deliverables.
• Must have a comprehensive online portfolio.
• Experience in fast-paced, ambiguous environments.

Responsibilities

• Own design process from concept to execution.
• Translate business needs into customer-focused solutions.
• Mentor and grow design talent.

Skills

Design leadership

User research collaboration

Team management

Customer advocacy

Prototyping

Education

6+ years of design experience

3+ years of leading design teams experience

Tools

Design software (e.g. Figma, Adobe XD)

Job description

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Description

Amazon Advertising is looking for a high-caliber and tested design leader to create innovative experiences that streamline enterprise workflows, internally and externally, globally and at scale. In this role, you’ll lead (and grow) a high-performing team of UX professionals—working collaboratively with user research, engineering, and product management through all aspects of the product development life-cycle.

Description

Amazon Advertising is looking for a high-caliber and tested design leader to create innovative experiences that streamline enterprise workflows, internally and externally, globally and at scale. In this role, you’ll lead (and grow) a high-performing team of UX professionals—working collaboratively with user research, engineering, and product management through all aspects of the product development life-cycle.

This work has strategic significance and high leadership exposure. You'll have the opportunity to build new advertising solutions starting with product definition. Most importantly, you will have direct insights from customers, and impact the customer experience of advertisers, agencies and brand-owners globally.

Amazon is investing heavily in building a world-class advertising business and we’re responsible for defining and delivering a collection of self-service advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to create world-class products. Because successful advertising starts with a great customer experience, our team works backwards from the shopper to meet the needs of our advertising customers. If you’re interested in joining a rapidly growing team working to build a unique, truly innovative advertising group with a relentless focus on the customer, you’ve come to the right place.

Our ideal candidate is a pragmatic manager who can operate both tactically with high attention to details, as well as think big visualizing an experience in the abstract and then driving that vision into solid design deliverables (e.g. UI, IA, prototypes) with their team.

Key job responsibilities

• Own the end-to-end design process and deliverables.
• Translate business needs into customer-focused retail and enterprise solutions.
• Responsibly and effectively advocate for customers; imparting day-to-day strategic design leadership that fosters a shared understanding of the customer-centric intersection between design, content, business and technology needs.
• Grow and mentor design talent.
• Partner with user researchers and product managers to appropriately assess and optimize the performance of new and existing features (using, usability findings, customer feedback, site metrics, etc.)
  
  

About The Team

You will be leading a UX team that is focused on designing end-to-end experiences for advertising customers. Your peers will be other UX managers who are all addressing facets of the advertiser workflow.

Basic Qualifications

• 6+ years of design experience
• 3+ years of leading design teams experience
• Experience managing teams
• A comprehensive online portfolio or samples of work demonstrating past experience of shipped work.
  
  

Preferred Qualifications

• Experience working cross-team and synthesize feedback and input from product management, engineering, testing, and marketing
• Experience leading design teams in problem definition, artifact rendering, cross-functional collaboration and delivery, and user validation and measurement
• Experience designing software for end users or enterprise customers
• Ability to work efficiently and demonstrate a bias for action in a fast-paced, ambiguous environment.
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,400/year in our lowest geographic market up to $225,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon.com Services LLC

Job ID: A2950531

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Art/Creative and Design

• Industries

  Software Development

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