Client Marketing Manager (USA)

Testronic

United States

On-site

USD 100,000 - 118,000

Full time

14 days+

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Benefits offered by this job

Medical Plan

Vision Plan

Employer Paid Life Insurance

Employee Assistance Program

401K w/ Matching Contribution

Paid Company Holidays

Paid Time Off

Paid Parental Leave

Job summary

A leading game services provider is seeking a talented and driven Client Marketing Manager to manage proposal processes and engage clients. The ideal candidate will have 7+ years of marketing experience, preferably in the video game industry, and will possess strong collaboration and communication skills. This full-time position offers a salary range of $100,000 to $118,000 annually and contributes to improving client engagement and proposal quality.

Qualifications

Minimum of 7 years' Marketing experience, with at least 3 years in a proposal management role.
Results driven, focused on continuous improvement.
Excellent written and verbal communication skills.

Responsibilities

Demonstrate expert knowledge of the video games industry.
Manage the E2E RFP Process for new and existing clients.
Participate in regular client performance reviews.

Skills

Strong collaboration skills

Ability to communicate outcomes

Deep understanding of content tailoring

Strong CRM knowledge

Strong skills in MS PowerPoint, Word, Excel

Ability to work under pressure

Education

Bachelor's degree

Tools

MS PowerPoint

MS Word

MS Excel

Job description

This range is provided by Testronic. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $118,000.00/yr

At Testronic, we are passionate about creating exceptional games experiences that resonate with players worldwide. As a leading provider of services to the video game industry, we work with global publishers, developers, and other stakeholders to deliver top-tier solutions that elevate their games. As we continue to expand, we are seeking a talented and driven Client Marketing Manager to join our team and work directly with the Global Business Development Team to ensure the successful creation and submission of proposals, RFPs, RFIs, and RFQs to potential clients.

The Client Marketing Manager will be responsible for fully understanding the wider industry landscape and our clients and prospects. They will lead in the management of the proposals process for the group, delivering optimal solutions tailored to requirements. All proposals must fully align with customer needs, market trends, and company capabilities. The Client Marketing Manager will also play a key role in ongoing client liaison, through regular business and project reviews, they will also manage the Customer Experience Programme for the group.

Reporting to the Global Head of Marketing, the Client Marketing Manager will work cross functionally with internal departments (including Business Development, Operations, Finance and more) to prepare best in class client proposals that clearly and effectively communicate the world-class solutions we provide. They will also support ongoing client engagement, at regular intervals.

Key Responsibilities

· Demonstrate and share expert knowledge of the video games industry and market landscape, clearly articulating key insights and trends into the future. Manage the supporting repository of competitive intelligence.

· Explore and share expert knowledge of our clients and prospects, clearly conveying how best we can support them in delivering success. Manage the supporting data repository, materials and related reports and articles.

· Manage the E2E RFP Process for new and existing clients, ensuring optimal, relevant proposal solutions are delivered on time and are professionally assembled for client communication.

· Ensure full alignment with client needs and internal capabilities, clearly articulating within the RFP documentation.

· Collaborate with the Sales Lead as key points of contact for proposal contributors, including services teams, production and others, ensuring agreement with the proposal's scope and best in class quality levels to be delivered.

· Maintain the integrity of the proposal creation process, ensuring clarity, accuracy, and consistency throughout.

· Support the Business Development team throughout the process development process, including action tracking and the collation of additional information required from the client. Ensure that proposals are submitted on time and with the highest quality standards.

· Explore and track the overall performance of proposals delivered, capturing learning & insights and driving continuous improvement.

· Actively participate in regular client performance reviews. Support with material preparation to optimally share insights and trends, understand their experience and to deliver targeted initiatives to help optimise.

· Manage the Customer Experience Programme for the group

Additional Attributes

· Strong collaboration skills with the Sales Lead and internal teams to ensure deadlines are met and that proposals and reviews align with client and internal expectations.

· Ability to communicate key outcomes and materials at Executive level.

· Deep understanding of how to tailor content to different audiences within the video game service sector.

· Capabilities to finalise proposals presentations with the wider RFP Team, to ensure an optimal solution is delivered.

· Strong CRM knowledge - ability to utilise the CRM to manage documentation and data related to proposals and client interactions.

· Strong skills in MS PowerPoint, Word, and Excel, particularly in creating professional, visually engaging presentations.

· Ability to work under pressure, manage multiple projects simultaneously, and provide detailed reports to management on proposal progress.

· Ability to work independently and manage deliverables against key project deadlines.