UX/CX Sales Lead - BFSI (US Remote)

NTT DATA, Inc.; Charlotte (NC); Remote; USD 165,000 - 226,000; Full time

Job summary

Join a leading company as a UX/CX Sales Lead in the Banking and Financial Services sector. This role focuses on promoting services, identifying client needs, and driving sales through strategic engagement. Work collaboratively to deliver customized solutions and lead marketing efforts in a highly respected firm known for its innovation and commitment to diversity.

Qualifications

• 8+ years of experience selling professional services in BFSI.
• 3+ years in digital product design and UX.
• Experience with GenAI and AI technologies.

Responsibilities

• Build relationships and provide tailored solutions to drive revenue.
• Engage prospects and existing clients through consultative selling.
• Maintain understanding of industry trends to advise clients.

Skills

Effective communication

Persuasion skills

Job description

Launch by NTT is looking for a UX/CX Sales Lead - BFSI (US Remote) for Banking and Financial Services and Insurance (BFSI).

Check us out: Launch by NTT DATA. We create digital experiences that move millions, helping you strategize, ship, and scale bold products that connect with customers and drive growth. You’ll join experts in digital strategy, product design, and engineering, transforming brands globally.

Job Summary

The UX/CX Sales Lead is responsible for promoting our company's services. This critical role identifies and researches potential clients, engages with prospects, describes our services, and closes sales. A UX/CX Sales Lead leverages deep industry knowledge and expertise to understand customer needs and apply consultative selling techniques to lead the definition of solutions and proposals. Our approach is highly collaborative and requires orchestrating efforts across client and internal teams, building deep and lasting relationships.

Job Responsibilities

1. Leverage deep industry knowledge to build relationships, understand customer needs, and provide tailored solutions that drive revenue and customer success.
2. Engage with prospects and existing clients through consultative selling to uncover pain points and business needs, guiding them to optimal solutions.
3. Work closely with solution teams and practice experts to develop customized solutions addressing client challenges.
4. Define client value and relevance of solutions using industry KPIs.
5. Maintain a deep understanding of industry trends, challenges, and opportunities to provide strategic advice.
6. Build and maintain lasting relationships with clients and partners, anticipating their needs.
7. Collaborate with leadership to grow revenue and expand existing accounts, especially in finding new buyers.
8. Learn and understand go-to-market strategies, service offerings, sales plays, messages, and motions.
9. Identify and close new accounts and opportunities, with the ability to travel as needed.
10. Manage sales performance and pipeline health within the industry area.
11. Lead industry marketing efforts in partnership with leadership and marketing teams.
12. Coordinate renewal and expansion SOWs as needed.
13. Generate new logos through various activities and motions.
14. Ensure CRM is maintained as the single source of truth.
15. Participate in account planning and execute on pursuit and close plans.
16. Build pursuit plans for leads and follow up to qualify and close opportunities.

Basic Qualifications

• 8+ years of experience selling professional, consulting, or digital services with a proven track record in BFSI.
• 3+ years' experience in digital product design, UX, research, and innovation.
• 2+ years' understanding of GenAI and AI technologies in the industry.
• 8+ years in leadership roles with organizational and planning skills.
• 8+ years engaging with senior executives, partners, and customers, with excellent communication skills.

Desired Skills

• Effective communication at all organizational levels.
• Experience selling outcome-based work.
• Strong persuasion skills to align client problems with solutions.

Location: (New York City, Charlotte, Atlanta, Chicago, Midwest, South, Northeast)

#LI-SGA

#LaunchJobs

The starting pay range is $165,500 - $225,600, depending on experience and location.

About NTT DATA

NTT DATA is a $30 billion global innovator serving 75% of the Fortune Global 100, with expertise in business and technology services, including AI and digital infrastructure. We are committed to diversity and innovation, investing over $3.6 billion annually in R&D. Visit us at us.nttdata.com.

We strive for accessibility and equal opportunity. For accommodations or inquiries, contact us at https://us.nttdata.com/en/contact-us. We are an EO employer, considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.