UX Content Strategist Intern, Summer 2027

Tyler Technologies, Inc.; Plano (TX); On-site; USD 9,000 - 15,000; Full time

Job summary

Tyler Technologies, Inc. is offering a Summer 2027 UX Content Strategist Intern role in Plano, Texas. The three-month, paid internship focuses on auditing public-facing website content and error messages to improve clarity and consistency for users.

Interns will work with UX designers, developers and legal experts to align content with user needs, document findings, and provide actionable recommendations that enhance the overall user experience across Tyler’s public platforms.

Qualifications

• Pursuing a degree in Communications, Marketing, UX Design, Human-Computer Interaction, or a related field.

Responsibilities

• Audit website content, including error messages.
• Analyze and identify inconsistencies, unclear language, and opportunities to enhance the user experience via improved content.
• Collaborate with cross-functional teams including UX designers, developers, and legal experts to ensure content aligns with user needs.
• Document findings and recommendations in a clear and organized manner.

Education

Pursuing degree in Communications, Marketing, UX Design, HCI, or related field

Job description

UX Content Strategist Intern, Summer 2027

Tyler Technologies is seeking a motivated and detail-oriented User Experience (UX) Content Strategist Intern to join our team for a three-month paid summer internship. This role will focus on auditing the content and error messages for some of our public-facing websites. The goal is to provide recommendations that will improve clarity, consistency, and overall user experience.

Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.

Location

Plano, Texas

Travel

0-5%

Responsibilities

• Audit website content, including error messages.
• Analyze and identify inconsistencies, unclear language, and opportunities to enhance the user experience via improved content.
• Collaborate with cross-functional teams including UX designers, developers, and legal experts to ensure content aligns with user needs.
• Document findings and recommendations in a clear and organized manner.

Qualifications

• Currently pursuing a degree in Communications, Marketing, UX Design, Human-Computer Interaction, or a related field.
• Strong writing and editing skills, with an understanding of user-centered design principles.
• Ability to tailor content to different audiences with varying levels of technical and legal knowledge.
• Basic understanding of UX best practices, especially related to content and error messaging.
• Strong analytical skills and attention to detail.
• Excellent communication and collaboration skills.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.