QA Automation Intern, Summer 2027

Tyler Technologies, Inc.; Plano (TX); On-site; USD 28,000 - 41,000; Full time

Job summary

Tyler Technologies is seeking QA Automation Interns to join our Public Facing Solutions QA team for next summer. You will design and execute automated and manual tests across UI, API, and microservices, contribute scripts to frameworks, and participate in Agile ceremonies with hands-on mentorship.

Work with integrated solutions helping courts and public safety agencies to improve efficiency. Plano, Texas-based internship with exposure to Jira/Zephyr, Jenkins, and CI/CD pipelines.

Qualifications

• Pursuing a BS in CS, SE, IS, or related field or equivalent coursework.
• Basic programming knowledge and fundamentals of test automation.
• Introductory SQL skills and understanding of relational databases.
• Familiarity with Agile (Scrum or Kanban).
• Strong written and verbal communication.

Responsibilities

• Assist in building and maintaining test automation using Katalon and API tests.
• Design and execute clear test cases for new features and support regression cycles.
• Reproduce, document, and track defects in Jira/Zephyr, partner with developers on root cause context.
• Integrate automated tests into CI/CD (Jenkins, GitHub Actions) and analyze failures.
• Follow QA documentation standards and secure testing practices aligned with Tyler policies.
• Collaborate in Scrum events to refine acceptance criteria and ensure test coverage.
• Designing thorough test cases and mapping them to requirements for measurable coverage.
• Building resilient automation, integrating it into CI/CD, and diagnosing flaky failures.
• Applying secure testing practices and working within QA documentation standards.

Skills

Programming basics

Test automation fundamentals

SQL basics

Agile (Scrum/Kanban)

Strong communication

Education

BS in CS

BS in SE

Information Systems

Tools

Katalon

ReadyAPI

Postman

Jira/Zephyr

Jenkins

GitHub Actions

GitLab CI/CD

Job description

Tyler Technologies is looking for QA Automation Interns to join our team next summer! Join our Public Facing Solutions' Quality Assurance team to design and execute automated and manual tests, contribute scripts to our frameworks, participate in Agile ceremonies, and help triage defects with hands-on mentorship. You'll gain experience across UI, API, and microservices testing while integrating tests into CI/CD.

Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.

Location

Plano, Texas

Travel

0-5%

Responsibilities

• Assist in building and maintaining test automation using Katalon and API tests using ReadyAPI/Postman.
• Design and execute clear test cases for new features and support regression cycles.
• Reproduce, document, and track defects in Jira/Zephyr, partner with developers on root cause context.
• Integrate automated tests into CI/CD (Jenkins, GitHub Actions) and analyze failures.
• Follow QA documentation standards and secure testing practices aligned with Tyler policies.
• Collaborate in Scrum events to refine acceptance criteria and ensure test coverage.
• Designing thorough test cases and mapping them to requirements for measurable coverage.
• Building resilient automation, integrating it into CI/CD, and diagnosing flaky failures.
• Applying secure testing practices and working within QA documentation standards.

Qualifications

Required:

• Pursuing a BS in Computer Science, Software Engineering, Information Systems, or related field or equivalent coursework.
• Basic programming knowledge and fundamentals of test automation.
• Introductory SQL skills and understanding of relational databases.
• Familiarity with Agile (Scrum or Kanban)
• Strong written and verbal communication.

Preferred:

• Exposure to Katalon, ReadyAPI, Postman; Jira/Zephyr for test management.
• Experience or coursework with Jenkins, GitHub Actions, or GitLab CI/CD.
• Exposure to ChatGPT and Claude-code AI tools.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Requisition Number:2026-9701

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.