UX Content Designer

Applause; United States; Remote; USD 80,000 - 100,000; Part time

Job summary

A leading company is looking for a UX Writer to enhance user satisfaction through user-centric content and digital experiences. This freelance role allows remote work with variable hours, focusing on crafting clear narratives across platforms and collaborating with design teams using tools like Figma. Applicants should have a Bachelor's degree in relevant fields and strong editing skills.

Qualifications

• Bachelor's degree in relevant field or related certifications.
• Proficiency in design tools and strong writing capabilities.

Responsibilities

• Craft engaging content to clarify complex concepts for diverse audiences.
• Collaborate with teams to prepare content for review and iteration.
• Document product-specific content patterns and support competitive analysis.

Skills

Strong writing and editing skills

Highly collaborative

Strong grounding in UX Design and Research principles

Design Tool(s) proficiency

Education

Bachelor's degree in English, Communication, Design, HCI

Tools

Figma

Sketch

Job description

Work with Applause, collaborating with a global financial services provider, to craft user-centric content and a digital experience that enhances user satisfaction. You will integrate UX writing and storytelling with insights from user behavior science and content strategy, ensuring a cohesive narrative across all platforms.

Basic Terms:

• Type: 1099-Freelance
• Location: US-based remote
• Hours: Variable but on average, 20-30 hours weekly
• Pay: $60 to $70 USD per hour

Expectations:

• Craft clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices.
• Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
• Format approved work for integration in Figma design files, JIRA subtasks, and internal tracking documents.

Day-to-day content development:

• Draft customer-focused micro-content for new and existing user experiences
• Must include supporting content rationale
• Research group template, product resources, and project specs are provided
• Content practice standards are provided
• Collaborate with the research group design team to prepare content for partner review
• Figma design template or mock-ups
• Iterate content based on partner feedback, updates to brief etc.
• Format approved content for insertion in JIRA editor subtask and AEM table

Resource documentation support:

• Compare and document product-specific nomenclature against primary content guidelines
• Format for addition to existing product-specific playbooks
• Observe and document experience/product-specific content patterns
• Format and add to existing design team's content library
• Support ongoing competitive analysis of content practices

Qualifications and Preferences:

• Bachelor's degree in English, Communication, Design, HCI or related certifications
• Strong writing and editing skills
• Highly collaborative
• Strong grounding in UX Design and Research principals
• Design Tool(s) proficiency such as Figma, Sketch, etc.