Utilization Review Intake Specialist

CorVel; United States; Remote; USD 23,000 - 37,000; Full time

Job summary

CorVel is seeking an Utilization Review Intake Specialist to support the UR/Case Management team. You will handle precertification calls, verify patient information, and enter notes in CareMC, providing reliable staff support in a high-volume environment.

The role emphasizes strong communication, multitasking, and accuracy with Microsoft Office tools while collaborating with healthcare stakeholders. This is a full-time position based in the United States.

Qualifications

• High school diploma or equivalent required; AA degree preferred.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Takes calls related to precertification requests.
• Verifies accuracy of patient, provider, and facility information in the system.
• Enters notes and service requests in the CareMC system.
• Communicates with stakeholders in a timely and professional manner.
• Performs additional duties as assigned.

Skills

Multitasking

Written and verbal communication

Meet deadlines

Microsoft Office (Excel)

Teamwork and independence

Stress management

Education

High School diploma or equivalent

AA degree or equivalent preferred

Tools

Microsoft Office

Excel

Job description

The Utilization Review (UR) Intake Specialist provides staff support services including typing reports and correspondence, file handling and forms completion in addition to answering incoming telephone calls, supporting the goals of the Utilization Review / Case Management department, and of CorVel.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Takes calls relating to precertification requests
• Verifies that all patient, provider and facility information entered in system is accurate and up to date
• Enters notes and service requests in CareMC system
• Communicates with stakeholders in a timely and professional manner
• Additional duties as assigned

KNOWLEDGE & SKILLS

• Ability to handle multiple priorities in a high-volume, fast-paced, team-oriented environment
• Excellent written and verbal communication skills
• Ability to meet designated deadlines
• Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets
• Strong interpersonal, time management and organizational skills
• Ability to remain poised in stressful situations and communicate diplomatically via all methods of communication
• Ability to work both independently and within a team environment

EDUCATION & EXPERIENCE

• High School diploma or equivalent required
• A.A. degree or equivalent preferred

PAY RANGE

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $16.74 - $26.92 per hour

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

ABOUT CORVEL

CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.