UTILIZATION MANAGMENT (UM) COORDINATOR - PRN

Universal Health Services; Franklin (TN); On-site; USD 60,000 - 75,000; Full time

Job summary

A healthcare service provider in Franklin, TN, is seeking a Utilization Management Coordinator to monitor and coordinate patient care services. The ideal candidate must have a current RN license or a Master's Degree in a behavioral health field, along with strong communication skills. Experience in a psychiatric setting is preferred. This role focuses on ensuring high standards of care and requires effective management of tasks in a supportive environment.

Qualifications

• Must possess a current RN license or Master's Degree in Behavioral Health.
• Experience as a counselor or nurse in a psychiatric setting preferred.
• High-level reading, writing, and mathematical skills required.

Responsibilities

• Monitor utilization of services for inpatient and outpatient programs.
• Coordinate authorizations with third-party payers.
• Assist in promotion and maintenance of high-quality patient care.

Skills

Experience in a psychiatric setting

Effective oral and written communication skills

Crisis management skills

Basic data entry skills

Organizational skills

Education

RN license or Master's Degree in Behavioral Health

Job description

Responsibilities

At Rolling Hills, our mission is to offer compassionate, safe, effective behavioral healthcare treatment. We use solution‑focused strategies and diligently strive for a safe and positive environment for patients, families, and employees. We never forget that we provide care and comfort to people in need.

The Utilization Management Coordinator monitors appropriate utilization of services throughout the course of treatment for patients admitted to the inpatient and outpatient programs and coordinates authorizations with third‑party payers. The UM Coordinator reviews cases for appropriateness of admission, continued stay, and discharge planning while assisting in the promotion and maintenance of high quality patient care.

Qualifications

Education/Training: Must possess a current RN license or Master's Degree in Behavioral Health field (e.g. Counseling, Social Work, Psychology)

Licensure/Certification

• Current TN Driver License
• Current CPR (training provided)
• Current Handle With Care (training provided)

Experience: Experience in a psychiatric setting as a counselor or nurse preferred; reading, writing, and mathematical skills at the master's degree level; skills in application of DSM methodology; excellent telephone etiquette and tact; audible speech, with good enunciation; ability to interact effectively with persons of widely diverse roles, backgrounds, cultures, and socio‑economic classes; effective oral and written communication skills; skills in analyzing and evaluating information; ability to concentrate on tasks and meet deadlines; basic data entry skills preferred; organizational, time management, problem solving, meet deadlines; crisis management skills necessary; flexibility, creativity, and the ability to manage stress are necessary.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers such as, openly support and fully commit to recruitment, selections, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion amoung our teammates is critical to our success.