Utilization & Care Coordination Specialist

Erlanger Health System; Fayetteville (AR); On-site; USD 50,000 - 70,000; Full time

Job summary

Vantage Point Behavioral Health Hospital seeks a Full Time Utilization Review Specialist at our Fayetteville, AR location to proactively monitor utilization and optimize reimbursement for the facility. The role involves acting as a liaison with managed care organizations, performing reviews for medical necessity, and coordinating communication to ensure timely approvals and proper payments.

Strong clinical experience and knowledge of utilization management are required.

Qualifications

• Required Education: High school diploma or equivalent.
• Preferred Education: Associate's, Bachelor's, or Master’s degree in Social Work, Behavioral or Mental Health, Nursing, or related health field.
• Experience: Clinical experience is required, or two or more years' experience working with the facility's population. Previous experience in utilization management is preferred.

Responsibilities

• Monitor patient length of stay and extensions and inform clinical and medical staff on issues that may impact length of stay.
• Gather and develop statistical and narrative information to report on utilization, non-certified days (including identified causes and appeal information), discharges and quality of services, as required by the facility leadership or corporate office.
• Conduct quality reviews for medical necessity and services provided.
• Facilitate peer review calls between facility and external organizations.
• Initiate and complete the formal appeal process for denied admissions or continued stay.
• Assist the admissions department with pre-certifications of care.
• Provide ongoing support and training for staff on documentation or charting requirements, continued stay criteria and medical necessity updates.

Skills

Clinical experience

Communication skills

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Bachelor's degree in Social Work / Nursing / related field

Tools

EMR/EHR systems

Job description

Vantage Point Behavioral Health Hospital seeks a Full Time Utilization Review Specialist at our Fayetteville, AR location to proactively monitor utilization and optimize reimbursement for the facility. The role involves acting as a liaison with managed care organizations, performing reviews for medical necessity, and coordinating communication to ensure timely approvals and proper payments.

Strong clinical experience and knowledge of utilization management are required.