Utility Worker - Full Time - North

Goodwill of South Central Wisconsin, Inc.; Madison (WI); On-site; USD 17,000 - 23,000; Full time

Job summary

Goodwill of South Central Wisconsin, Inc. is seeking a dedicated Janitor/Cleaner to maintain a clean, safe store environment and support customer service efforts. You will clean floors, restrooms, breakrooms, and common areas, restock supplies, and assist with donation processing as needed.

The role emphasizes reliability, safety, and teamwork, with emphasis on 5S principles and a positive, professional approach to shoppers and donors in a dynamic retail setting.

Qualifications

• Ability to operate & maintain cleaning equipment: floor scrubber, vacuum, broom, mop
• Good interpersonal and customer service skills

Responsibilities

• Cleans all floors, including under garment racks, using a broom, mop, vacuum, &/or floor scrubber
• Cleans restrooms: mirrors, counters, toilets and floors, spot cleaning walls, and wiping all handles
• Provide best in class service by greeting customers/donors and inviting them to return
• Stocks restroom supplies and revisits throughout their shift to complete touch-ups, as needed
• Routinely picks up debris, hangers, and product inside and outside store
• Collects and empties trash from public areas, restrooms, breakrooms, and offices
• Cleans & polishes drinking fountains, wipes down microwave and tables in breakroom
• Cleans dressing rooms: mirrors, benches, baseboards, and floors
• Routinely dusts all ledges, tops of fitting rooms, and underneath H-Racks
• Informs management of cleaning supplies level on hand & alerting them more needs to be purchased
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines
• Works the process providing back-up to take in donations or putting out HL product, as assigned
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner
• Consistently perform all duties within the framework of our Core Values

Skills

Cleaning equipment operation

Customer service

Tools

Floor scrubber

Vacuum

Broom

Mop

Job description

Description

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

The Janitor/Cleaner maximizes store profitability by maintaining a clean and safe store environment, along with supporting best in class customer service. This role helps us to build skills and change lives in each of our communities.

Principal Duties & Responsibilities:

• Cleans all floors, including under garment racks, using a broom, mop, vacuum, &/or floor scrubber
• Cleans restrooms: mirrors, counters, toilets and floors, spot cleaning walls, and wiping all handles
• Provide best in class service by greeting customers/donors and inviting them to return
• Stocks restroom supplies and revisits throughout their shift to complete touch-ups, as needed
• Routinely picks up debris, hangers, and product inside and outside store
• Collects and empties trash from public areas, restrooms, breakrooms, and offices
• Cleans & polishes drinking fountains, wipes down microwave and tables in breakroom
• Cleans dressing rooms: mirrors, benches, baseboards, and floors
• Routinely dusts all ledges, tops of fitting rooms, and underneath H-Racks
• Informs management of cleaning supplies level on hand & alerting them more needs to be purchased
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines
• Works the process providing back-up to take in donations or putting out HL product, as assigned
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner
• Consistently perform all duties within the framework of our Core Values

Requirements

Knowledge, Skills & Abilities Required:

• Ability to operate & maintain cleaning equipment: floor scrubber, vacuum, broom, mop & bucket
• Good interpersonal and customer service skills

Travel Required:

No

Required education and/or work experience:

• No experience necessary

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.