Utility Technology Supervisor

St. Johns County Board of County Commissioners; Saint Augustine (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

St. Johns County Board of County Commissioners seeks an Utility Technology Supervisor to lead the GIS and Technology team, including cyber and physical security and SCADA administration.

The role requires a strong IT/cybersecurity background, supervisory experience, and the ability to coordinate with federal and local agencies. The department HQ is in St. Augustine, FL, and duties include budget oversight and staff development.

Qualifications

• Bachelor’s degree or equivalent in IT/Cybersecurity or related field.
• Supervisory experience of at least four years.
• County training or equivalent program completion for Utility IT/Technology.
• Valid Florida driver's license and ability to operate in county facilities.

Responsibilities

• Directs, supervises, evaluates and plans GIS and TECHNOLOGY staff work.
• Monitor cybersecurity practices and disaster recovery planning.
• Oversee SCADA network security, installation, maintenance and upgrades.
• Coordinate with agencies on best practices and security policy.
• Recruit, train and evaluate staff; manage budget and expenditures.
• Assist with contracts, vendor management and 24/7 operations.

Skills

GIS hardware

Cybersecurity

Security systems

SCADA knowledge

Operating systems

Supervisory skills

Education

Bachelor’s degree in IT/Cybersecurity

Associates degree + 6 years IT/Cybersecurity

High School diploma + 8 years IT/Cybersecurity

Tools

GIS software

Security systems software

Job description

St. Johns County residents enjoy a healthy quality of life with many perks including one of the top rated public school systems in the State of Florida, miles of beach shoreline, peaceful estuary scenery of the St. Johns River, long established agriculture and equestrian scene, and the nation's oldest city, historic St. Augustine. In 2019 St. Johns County was ranked the 10th fastest growing county in the United States showcasing that there is truly something for everyone in St. Johns County!

St. Johns County Board of County Commissioners is seeking an Utility Technology Supervisor for our well-established Utility Department whose headquarters are located in beautiful St. Augustine, Florida.

This position is responsible for supervising the Utility's Geographic Information Systems (GIS) and Technology department's functions, including cyber and physical security, and administration of the Supervisory Control and Data Acquisition (SCADA) infrastructure.

The ideal Utility Technology Supervisor candidate must possess St. Johns County's core values of Dedication, Openness, Adaptability, Visionary, Fiscal Responsibility, Integrity, and Humility.

Job Description

ESSENTIAL RESPONSIBILITIES

• Directs, supervises, evaluates, disciplines and plans the work for the GIS and Technology staff. Prioritizes, assigns, and reviews work to ensure efficient operations.
• Monitors adherence to cybersecurity best practices. Participates in development and maintenance of disaster recovery plan(s) and incident response.
• Assists staff with monitoring SCADA network for security .
• Analyze existing computer systems and makes recommendations for upgrades and improvements.
• Oversees or assists installation and troubleshooting, network communications, software configuration, maintenance, and hardware related components of the GIS, Technology & SCADA systems, including diagnosis of all operational systems and software.
• Responds to cybersecurity attacks and penetrations and assists with mitigation.
• Coordinates with federal and local agencies to adopt current and future best practices.
• Makes recommendations for physical security improvements at facilities and assists with installation and maintenance of security systems.
• Recruits, trains, and evaluates staff members.
• Purchases approved equipment/components/items as necessary to support 24/7 Utility operations.
• Assists in analyzing software licensing requirements and preparation of the GIS/Technology budget. Monitors and controls expenditures.
• Assists in writing contracts and agreements and assists vendors and third-party staff with meeting performance standards according to contracts and agreements.
• Ensures all installations, maintenance, and upgrades are carried out on schedule and to client specifications.
• Stay up to date with field advancements and ensures staff receives related training.
• Communicates to stakeholders and ensures project success.
• Perform audits and inspections to ensure security policies are adhered to once in place.
• Coordinates training Utility staff on cybersecurity and physical security response.
• Maintains a full-time presence on the job.
• Performs other duties as assigned.

ESSENTIAL REQUIREMENTS

• Bachelor's degree from an accredited college or university in Information Technology, Cybersecurity, or a related field; or an equivalent combination of education and experience as follows: Associates degree in a related field and a minimum of six (6) years of experience in Information Technology and or Cybersecurity; or High School diploma or equivalent and minimum of eight (8) years of experience in Information Technology and or Cybersecurity.
• A minimum of four (4) years of supervisory experience .
• Completion of County training course work required under the Utility Information System Career Path Program or demonstration of equivalent training and proficiency.
• Completion of County training course work required under the Utility Technology Training Program in the assigned timeframe or demonstration of equivalent training and proficiency.
• Possess and maintain a valid Florida driver's license and any other endorsements necessary to legally operate vehicles used while assigned to this position.
• Must possess good interpersonal and communication skills to serve others.
• Must be able to comprehend, speak and write the English language.
• Must be able to operate a computer.

ESSENTIAL SKILLS

• Knowledge of Geographic Information System hardware and software.
• Knowledge of trends in cybersecurity and physical security.
• Knowledge of information system installation, operation, maintenance, and repair operations.
• Knowledge of all major operating systems and environments required for SCADA.
• Knowledge of supervisory principles, management methods and related best practices.
• Knowledge of computers and job-related software programs.
• Knowledge of Security Systems, security cameras, digital video recorders, and alarm systems to effectively manage site and centralized security systems.
• Skill in planni