Assistant Manager - UIS- Utility Systems Dept.

City of Port St. Lucie; Port Saint Lucie (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

The City of Port St. Lucie is seeking an IT/USI Manager to oversee the development, installation, and implementation of computer systems for Utility management. You will guide GIS, database, and OT processes, supporting public trust and efficient city operations.

The role requires leadership, strategic planning, and strong IT proficiency across AD, SQL Server, and ArcGIS. The position is essential for emergency management, with duties including staff supervision, SOP creation, and

Qualifications

• Associate's degree in IT/CS or related field required.
• 3 years of progressive supervisory experience in utilities or 5 years in non-related field.
• Experience with AD, DNS, DHCP, GIS, SQL Server, and ArcGIS preferred.

Responsibilities

• Oversee daily maintenance and operation of USD information systems and OT processes.
• Manage GIS mapping, database administration, and data networking.
• Lead staff assignments, planning, and recruitment; develop SOPs and training.
• Participate in long-term planning and budget for the division.
• Foster trust with the department and public; ensure excellent customer service.
• Perform duties of Division Manager as needed.

Skills

Trust & public confidence

Active Directory knowledge

DNS zones knowledge

DHCP knowledge

ArcGIS Enterprise GIS Admin

Microsoft SQL Server admin

Network firewall knowledge

API integration concepts

Technical documentation writing

Team leadership & supervision

Education

Associate’s Degree in IT / CS or related field

Tools

Microsoft Active Directory

SQL Server

Esri ArcGIS

AMS, GIS tools

Network equipment (Cisco/Brocade)

Enterprise data networks

Firewall technologies

Job description

The City of Port St. Lucie is an equal opportunity employer.

This position requires the applicant to successfully pass a drug screening.

Works under the general direction of the UIS Manager. Responsible administrative position overseeing the development, installation, and implementation of computer systems and applications designed to help Utility management plan and direct business and organizational operations. Facilitates the development of public trust and confidence in the City’s Utility.

This position is considered an "Essential Position" for the purpose of Emergency Management. Emergency duties will be assigned as needed. This position requires 24 hours a day, 7 days per week availability during City of Port St. Lucie emergencies, as determined by City Administrators, the Emergency Manager, or City Officials.

The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Keeps the mission, vision and values of the City of Port St. Lucie and Utility Systems Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations.

• Responsible for the daily maintenance, operation, and implementation of USD information systems (IS) and operational technology (OT) processes, but not limited to advanced concepts and operating principles of data communications and information systems hardware and software, programming, computer monitoring systems, vendor-supplied packaged programs, macros, utilities, transaction-based processing, and other highly technical programs.
• Responsible for the daily maintenance and operation of all USD mapping and Geographic Information System (GIS), including but not limited to operating systems concepts, GIS database administration, database programming languages, data communications concepts, personal computers and network GIS systems.
• Responsible for management and daily assignment of staff to meet USD goals and directives.
• Participates in long‑term planning and budget preparation for the division.
• Analyzes business processes and makes recommendations for use of technology as needed.
• Performs staff evaluations and participates in division recruitment. Creates SOPs and training programs to assist staff.
• Fulfills the duties of the Division Manager in their absence or as assigned.
• Other duties as may be assigned

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the City’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Graduation from an accredited college or university with an Associate’s Degree in Information Technology, Computer Science, or a related field required. A minimum of three (3) years of progressively responsible supervisory experience in a utilities‑related field required, or five (5) years of responsible supervisory experience in a non‑related field, is required. Two (2) years of experience administering the following is preferred: Microsoft active directory environment; a relational database management system; and ESRI enterprise geodatabase system; storage attached network systems; Cisco or Brocade network equipment; installing, configuring, maintaining and repairing enterprise computer hardware; and network firewalls.

A comparable amount of training, education, or experience can be substituted for the minimum qualifications.

CERTIFICATES, LICENSES, REGISTRATIONS

Possession of valid driver’s license and maintenance of clean driving record required with the ability to obtain a valid Florida driver’s license within 30 days from date of hire.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to establish and maintain the trust and confidence of the department and public.
• Knowledge in Microsoft Active Directory terminology, policies, and schema design.
• Knowledge in Domain Name System (DNS) zones and other internet protocol networks.
• Knowledge in Dynamic Host Configuration Protocols (DHCP) for leasing ip addresses within the internal utility network.
• Knowledge in Global Network Satellite System (GNSS) for the Utility Continuously Operating Reference Station (CORS) GPS real‑time data correction network system software and components.
• Knowledge in Microsoft SQL server database administration.
• Knowledge in ESRI ArcGIS Enterprise Geodatabase administration and software applications.
• Knowledge of the asset management systems (AMS).
• Knowledge of Microsoft Access Database software.
• Knowledge in ArcGIS schema, design, and publishing of web services.
• Knowledge in data communications concepts.
• Ability to write and /or edit manuals for standard operating procedures, technical reports, and typical business correspondence.
• Ability to promote an effective and team‑oriented work environment.
• Ability to work with other city departments, vendors, and consultants to establish best practices relating to Information & Technology concepts and security.
• Knowledge of database programming languages.
• Knowledge of Application Programming Interface (API) language and concepts of software integration.
• Ability to establish and maintain effective working relationships with employees and the public.
• Ability to communicate effectively in writing and orally.
• Ability to focus on the positive in every situation.
• Ability to model respect for individuals, teams, and the organization.
• Ability to stay centered when challenged.
• Ability to work under pressure and meet deadlines.
• Ability to follow through with assigned tasks.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.