Utility Technician/ Transport Agent

Renew Cannabis Co.; Cleveland, Northern (OH, KY); Hybrid; USD 36,000 - 56,000; Full time

Job summary

FiSci is seeking a dedicated Utility Technician/Transport Agent to support production, inventory, and secure transport of cannabis products in a compliant facility. You will handle packaging, labeling, and quality checks while maintaining accurate METRC records and adherence to SOPs.

The role requires experience in a regulated production environment, strong teamwork, and the ability to work in a fast-paced facility with a focus on safety and compliance.

Qualifications

• Basic computer skills and data entry proficiency.
• Clear and accurate verbal and written communication.
• Ability to work well in a team and follow SOPs.
• Adherence to state regulations and internal policies.

Responsibilities

• Support production, packaging, labeling, and inventory activities.
• Maintain METRC tags, batch info, weights, and records for traceability.
• Ensure quality checks and proper packaging labeling per standards.
• Assist with secure transport to licensed facilities and complete logs.
• Follow PPE, safety, and sanitation procedures; maintain clean work areas.

Skills

Basic computer skills

Clear communication

Team player

Regulatory compliance

Education

High school diploma

Job description

Summary:

The Utility Technician/Transport Agent is a cross-functional position responsible for supporting Cultivation, Production, Inventory, Order Fulfillment, and Secure Transport operations based on facility needs and daily assignments.

This position supports a variety of activities including plant care and maintenance, harvesting, post-harvest processing, product manufacturing, packaging, labeling, inventory management, order fulfillment, and the secure transportation of cannabis products to licensed receiving facilities.

The Utility Technician/Transport Agent will work under the direction of the appropriate member of management based on the operational function being supported. This position must be flexible and able to transition between responsibilities as operational needs and priorities change.

The Utility Technician/Transport Agent is expected to work efficiently while maintaining established quality, safety, security, and compliance standards and adhering to all applicable state regulations, Standard Operating Procedures (SOPs), and company policies.

Essential Duties and Responsibilities:

Utility Operations

• Support finished goods production, including product manufacturing, assembly, packaging, labeling, weighing, counting, and inspection in accordance with established KPIs and product specifications.
• Operate production equipment and mechanical systems as trained and in accordance with established procedures.
• Ensure accuracy and traceability of products by properly maintaining associated METRC tags, batch information, weights, and inventory records.
• Perform quality assurance checks throughout manufacturing and packaging, including identifying and reporting products or materials that do not meet established quality standards.
• Ensure product packaging and labeling are accurate, legible, and compliant with applicable requirements.
• Wear required Personal Protective Equipment (PPE) and follow established hygiene, sanitation, contamination prevention, and safety requirements.
• Maintain clean and organized work areas in accordance with departmental cleaning and maintenance procedures.
• Support other operational areas, including Cultivation and post-harvest activities, as needed based on facility priorities.
• Complete and maintain required training and certifications necessary to perform assigned duties.
• Other duties as assigned.
  

Secure Transport

• Assist with the secure transportation of cannabis products to licensed receiving facilities in accordance with company procedures and Ohio Division of Cannabis Control (DCC) requirements.
• Conduct required inspections of secure transport vehicles before departure and report maintenance or safety concerns.
• Maintain the cleanliness and operability of company transport vehicles, including monitoring tires, fluid levels, warning lights, and other key vehicle functions.
  
• Verify that products and transportation vessels are properly secured, labeled, documented, and prepared for transport.
• Inspect transportation vessels for tamper evidence and other required security and product-integrity measures.
• Follow designated transportation routes, security procedures, and delivery protocols.
• Safely operate company vehicles and share driving responsibilities with other assigned transport personnel.
• Professionally interact with employees and representatives at licensed receiving facilities.
• Collect payments and provide applicable documentation or receipts when assigned, ensuring payments are securely returned to the originating facility.
• Complete required driver logs, delivery records, manifests, and incident documentation.
• Immediately report accidents, law enforcement encounters, product loss or damage, route deviations, security concerns, or other adverse events in accordance with company procedures.
• Maintain confidentiality and follow all applicable chain-of-custody and security requirements during transportation activities.
• Understand that delivery routes may require extended periods of driving and, on rare occasions, may last up to 14 hours. Employees assigned to a delivery route are expected to complete the assigned route while sharing driving responsibilities with the other assigned agent.
• Other duties as assigned.
  

Inventory & Order Fulfillment

• Perform physical inventory counts and compare results against electronic inventory records to verify accuracy.
• Maintain accurate inventory records within METRC and other company systems.
• Ensure products are properly organized, labeled, tagged, and associated with the correct batch, strain, weight, and other required information.
• Identify and report inventory discrepancies, METRC errors, negative packages, or other irregularities to management.
• Assist with inventory reconciliation and the investigation of discrepancies.
• Prepare products for transfer and delivery, including picking, labeling, packing, and staging orders.
• Enter applicable package, transfer, and delivery information into METRC.
• Utilize FIFO and other established inventory practices when consolidating inventory and fulfilling orders.
• Serve as an additional quality control checkpoint during the order fulfillment process to ensure accuracy before products leave the facility.
• Complete inventory and order fulfillment activities accurately and efficiently while maintaining required chain-of-custody controls.
• Other duties as assigned
  

Relevant Knowledge, Skills and Abilities:

• High school diploma
• 1-3 years of experience in a regulated production environment preferred
• Basic computer skills required
• Ability to work efficiently with a positive attitude and team first focus
• Basic plant knowledge and cannabis operations preferred
• Ability to communicate clearly and accurately
• Must comply with state regulations and guidelines
• Ability to pass a background check required
• Must be 21 years of age or older
  

Physical Requirements:

• Long periods of prolonged standing and sitting
• Ability to observe and assess material that deviates from established company standards
• Hand-eye coordination and manual dexterity sufficient to perform manual labor tasks
• Must be capable of performing repetitive tasks for an extended period of time
• Some crouching or holding uncomfortable positions for extended periods of timeRequires bending and lifting up to 50 pounds

Work Environment:

• Similar to a busy manufacturing facility or warehouse
• Occasional exposure to loud trim machines (ear protection provided) and extremely bright lights (eye protection provided)
• Constant interaction with internal and external stakeholders

FiSci is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all