Utility Technician

AuraOne; United States; On-site; USD 99,000 - 135,000; Part time

Job summary

AI Trainer Jobs is seeking a remote contractor to review AI outputs for utility technician operations. You will grade workflow correctness, tone, and policy adherence, flag risks, and document the next steps for training. Strong attention to detail and written reasoning are essential, with at least 10 hours per week available.

Experience in utility technician operations and familiarity with multi-page rubrics is required. The role offers flexible hours and remote work within the United States.

Qualifications

• Direct working experience in utility technician specialist operations on real teams.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning naming the policy or workflow applied.
• Strong attention to detail and ability to flag prompt issues.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Review AI outputs against utility technician workflows, playbooks, and policy.
• Grade tone, escalation logic, and stakeholder fit on a rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputes using published playbooks or firm guidance.
• Audit batches for rubric consistency and report drift.

Skills

Operational review

Policy adherence

Workflow judgment

Utility Technician operations

Bilingual experience

Tools

AI-assisted tooling

Job description

About the role

Utility Technician is a remote review track for evaluating AI outputs across utility technician specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.
Utility Technician specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.
Judge tool-use tasks and enterprise agent behavior. Operational judgment is the skill.

Responsibilities

• Review AI outputs against current utility technician specialist operations workflows, playbooks, and firm policy for Utility Technician assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.

What you should bring

• Direct working experience in utility technician specialist operations on real teams for Utility Technician work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Role signals

Example tasks

• Grade a model's response to a real utility technician specialist operations ticket and rate workflow, tone, and escalation.
• Flag a missed escalation with the right severity tag and corrected next step.
• Adjudicate a disputed playbook call between two reviewers using firm guidance.
• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Useful experience

• Prior experience training, calibrating, or QA-ing operations teams.
• Familiarity with AI-assisted workflow tooling and its failure modes.
• Bilingual experience for cross-region operations.

Compensation and schedule

$85 / hr
Expected arrangement: contractor , with program-defined task volume and review pacing. Placement depends on current program demand and reviewer confirmation.

Skills used in matching

• Operational review
• Policy adherence
• Workflow judgment
• Stakeholder communication
• Utility Technician specialist operations