Utility Systems Repairer-Operator Supervisor

U.S. Department of Veterans Affairs; Hines (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

The U.S. Department of Veterans Affairs at Edward Hines Jr. VA Hospital is seeking a Supervisor for Utility System Repairer Operators, Air Conditioning Operators, and Maintenance Staff. The role oversees installation, repair, troubleshooting, service, and maintenance for campus utility systems.

Responsibilities include leading projects, coordinating with customers, and ensuring 24/7 operations readiness. Qualifications emphasize leadership, safety, and technical competence.

Qualifications

• Experience or training demonstrating ability to perform duties per OPM standards.
• Ability to lead or supervise projects and multiple tasks concurrently.
• Familiarity with healthcare facility utility systems and safety protocols.

Responsibilities

• Establish scope of work, forecast funding, and coordinate maintenance and repair projects.
• Coordinate with customers to ensure needs are fully understood.
• Ensure timely project activations and smooth transitions after completion.
• Monitor workload and optimize resources across work orders and PMs.
• Maintain resource awareness and advise on efficient distribution.
• Develop training, set performance standards, and document training.
• Counsel staff on disciplinary actions and manage performance.
• Compile data for plant production, cost analysis, and reports.
• Monitor attendance and support 24/7 operations.
• Ensure compliance with VA directives and track contractor progress.
• Oversee quarterly Legionella and boiler-related testing and retests.
• Develop plans for subordinate certifications and regulatory requirements.
• Ensure Joint Commission requirements for utility systems are met.
• Work schedule includes Sunday-Thursday or Monday-Friday night shifts.

Skills

Leadership

Project management

Communication

Safety compliance

Critical thinking

Dexterity and safety

Technical competence

Supervisory ability

Job description

Summary

This position is organizationally aligned under the Engineering Service Line at the Edward Hines Jr. VA Hospital (578) - Hines - IL. The primary purpose of the position is to function as a Supervisor for Utility System Repairer Operators - Air Conditioning Operators - and other various Maintenance Staff. The unit mission is to ensure the installation - repair - troubleshooting - service and maintenance - and all other operations at the Hines VA Hospital.

Summary

This position is organizationally aligned under the Engineering Service Line at the Edward Hines Jr. VA Hospital (578) - Hines - IL. The primary purpose of the position is to function as a Supervisor for Utility System Repairer Operators - Air Conditioning Operators - and other various Maintenance Staff. The unit mission is to ensure the installation - repair - troubleshooting - service and maintenance - and all other operations at the Hines VA Hospital.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 10/13/2026. EXPERIENCE: A specific length of training and experience is not required - but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge - skills - and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element - which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Ability to Do the Work of the Position without More Than Normal Supervision Communication Creativity and Innovation Critical Thinking Dexterity and Safety Lead or Supervise Project Management Technical Competence Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements/Working Conditions: The work typically involves walking - sitting - and similar situations found in most office settings. Require lifting and/or moving of items up to 50 pounds on an infrequent basis. Involves prolonged periods of computer work and requires interior and exterior site review across the campus. Position requires ability to manage multiple tasks concurrently.

Duties

• Major Duties Include: Establishing the Scope of Work - forecasts funding - estimates the project timeline and procurement strategies - along with ensuring proper coordination and implementation of associated maintenance and repair - construction - renovation - testing - and equipment installation projects
• Coordinate with customers to ensure complete and accurate needs have been accounted for
• Ensures timely and efficient project activations by working closely with the Projects section to ensure a smooth transition between project completion and project activation
• Continually analyzes workload and workflow to monitor progress and trends on work orders - preventative maintenance - and construction to maximize the efficient use of resources
• Maintains an awareness of available resources (space - equipment - personnel) and advises management officials on the efficient distribution of the resources
• Conducts or obtains necessary training for new - unusual - or problematical building or utility systems
• Develops employee performance standards and makes formal appraisals of subordinate's work performance - develops training requirements for subordinates - arranges for training - tracks and documents training accomplishments and initiates recommendations for promotion or reassignment
• Incumbent counsel's employees and initiates disciplinary actions as appropriate
• Responsible for compiling data for plant production - cost analysis - cost transfers - and all associated reports
• Monitors attendance and approves requested leave as appropriate to support 24/7 operations
• Maintains documentation provided by third party certifiers to ensure compliance with all VA Directives
• Tracks contractor's work progress and performance through progress reports
• The incumbent is responsible for the conduct of the quarterly Legionella testing program - bacterial testing requirements for the boiler treatment water - scheduling of thermal or chemical eradication as required and scheduling of retests in support of the program - reporting all results to supported services and the water safety committee
• Must develop training plans for all subordinate employees to ensure that they have the necessary certifications - which are required of their positions
• Monitor and evaluate the requirements of the Joint Commission of Accreditation of Healthcare Organizations (JCAHO) and ensure compliance for the applicable utility systems of the Hospital
• Work Schedule: Sunday - Thursday - 11:00PM - 7:30AM or Monday - Friday - 3:00PM - 11:30PM Position Description Title/PD#: Utility Systems Repairer-Operator Supervisor/PD242740 Relocation/Recruitment Incentives: Not authorized