Utility Systems Coordinator - UIC Municipal Services, LLC

UIC Arctic Response Services, LLC; Utqiaġvik (AK); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Utility Systems Coordinator to oversee water and sewer operations across multiple villages in Alaska. This role is crucial for ensuring effective communication and support for utility operations, requiring excellent written and verbal skills. The ideal candidate will have extensive experience with arctic utility systems and the ability to manage logistical challenges. Join a dedicated team committed to maintaining essential services in a unique environment while making a significant impact in the community. If you are a proactive problem-solver with a passion for utility management, this opportunity is for you!

Qualifications

• Minimum 5 years experience with North Slope Borough utility systems.
• Must hold at least two Level 1 Water/Sewer Operator Certificates.

Responsibilities

• Maintain communication with utility operators across all villages.
• Complete daily reports and manage incident reports efficiently.
• Provide logistical support for operations and maintenance activities.

Skills

Written Communication

Verbal Communication

Understanding of Utility Systems

Problem-Solving

Logistical Support

Education

Level 1 Water/Sewer Operator Certificates

High School Diploma

Tools

Computer Software for Reporting

Job description

Overview

Utility Systems Coordinator. This position will be part of a project with the objective of operating and maintaining the North Slope Borough's (NSB) water and sewer utility systems in all seven villages in the Borough.

The USC will be responsible for providing local logistical support and reporting required for the NSB Water/Sewer Operations, Maintenance and Training project ensuring consistency with company strategy, commitments, and goals. The USC reports to the Water/Sewer Operations Support Manager.

This position is required to reside in Utqiagvik, Alaska.

Responsibilities

Essential Functions:

The Utility Systems Coordinator will be responsible for keeping the Utqiagvik-based project team and NSB Water/Sewer Division personnel informed on the status of utility operations in all seven villages. This will include:

1. Daily communication with operators in all villages.
2. Timely completion of daily written reports to the Project Manager and Water/Sewer Division.
3. Initiation, tracking, and closeout of incident reports or work orders.
4. Tracking down operational information as requested by the Project Manager.
5. Holding two-way dialogues with the utility operators to effectively understand and communicate system problems.
6. Immediately notifying the Project Manager of emergency issues.
7. Providing logistical support for routine sampling, traveling personnel, and repair/replacement parts.
8. Maintaining an organized electronic file of all daily reports, and a hard copy and digital files of all incident reports and work orders.
9. Responding to all received incident reports by confirming receipt, recommending a response action, and forwarding to other maintenance, management, and engineering personnel as appropriate.
10. Updating monthly reports and supporting information.
11. Providing weekly reporting recapping the prior week’s highlights.
12. Managing a central parts connex with an inventory and shipping parts to all villages.
13. Tracking and following up with NSB purchase requests involving operations and capital funds.
14. Attending client meetings as needed to report on utility status.
15. Maintaining a successful working relationship with NSB water/sewer division personnel.
16. Managing and updating areawide new service applications.
17. Understanding and communicating details of utility problems to the Project Manager or Project Engineers.
18. Recognizing priority incidents and providing detailed status reports to the team to determine incident response.
19. Traveling when requested or needed to any village on the North Slope to assist with village water/sewer operations.

Essential Knowledge, Skills and Expertise

Knowledge and Critical Skills/Expertise:

1. Excellent written and verbal communication skills.
2. Understanding of the NSB utility system technical aspects.
3. Professional demeanor critical for success in this position.
4. Demonstrated ability to understand technical aspects of North Slope Borough utility systems.
5. Demonstrated ability to communicate effectively both orally and in writing.
6. Demonstrated ability to direct utility operators in completion of maintenance activities and emergency repairs.
7. Ability to establish and maintain an effective working relationship with a diverse range of personnel.
8. Must be able to perform responsibilities accurately, timely, and with limited supervision.

Required Experience

Must hold at least two Level 1 Water/Sewer Operator Certificates with the State of Alaska. Minimum 5 years operating the North Slope Borough’s unique arctic utility systems, including treatment plant operation, compliance reporting, and water/sewer service restoration work. Minimum 2 years working at/with the North Slope Borough Department of Public Works. Safety training such as confined space and first aid/CPR preferred. Must be a current resident of Utqiagvik. Must be available after hours by phone in case of emergencies. Must have excellent written and oral communication skills. A valid Alaska driver’s license is required.

Physical Demands

Employee is required to occasionally lift and/or move up to 25 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift. Overnight travel is required.

Environmental Conditions

Indoors - environmentally controlled; requires most or all work to be done inside. Noise level: The noise level in the work environment is usually that of a standard office atmosphere. Description of environment: Office building with standard office environment.

Qualifications

Authorized Driver Requirement: Employee must have a valid driver’s license and a three (3) year clean driving record. Employee must follow all Authorized Driver Policy and Procedures regarding approved vehicle usage.

Drug and Alcohol Testing Programs: All employees must pass Non-DOT pre-employment drug screening and follow all UIC Non-DOT Drug and Alcohol Testing Program guidelines and requirements. If working on a DOT project, employees must pass a DOT pre-employment drug screening and follow all DOT Drug and Alcohol Testing Program requirements.

Important Notice: Candidates must pass a background check in order to fill this position. UIC is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC HR for assistance. UIC considers all applicants for employment without regard to race, color, sex, national origin, religion, age, physical or mental disability, family responsibility, marital status, sexual orientation, political affiliation, veteran's status, or any other legal protected status. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Ukpeagvik Inupiat Corporation may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants. EOE/AA/M/F/D/V