Utility Systems Coordinator - UIC Municipal Services, LLC

Bowhead Support Services Inc; Alaska; On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Utility Systems Coordinator to manage and support the North Slope Borough's water and sewer utility systems across multiple villages. This pivotal role involves daily communication with operators, maintaining comprehensive reports, and ensuring effective logistical support for operations. The ideal candidate will possess strong communication skills, a deep understanding of utility systems, and the ability to foster relationships with diverse teams. If you're ready to contribute to essential community services in a unique environment, this opportunity is perfect for you.

Qualifications

• Must hold at least two Level 1 Water/Sewer Operator Certificates.
• Minimum 5 years operating unique arctic utility systems.

Responsibilities

• Keep project team and NSB personnel informed on utility operations.
• Provide logistical support for routine sampling and repairs.
• Develop and submit organized daily reports.

Skills

Excellent written and verbal communication skills

Understanding of NSB utility system technical aspects

Ability to establish and maintain effective working relationships

Professional demeanor

Education

Level 1 Water/Sewer Operator Certificates

Tools

Computer for reporting

Job description

Utility Systems Coordinator - UIC Municipal Services, LLC

Join to apply for the Utility Systems Coordinator - UIC Municipal Services, LLC role at UICGS / Bowhead Family of Companies.

This position will be part of a project with the objective of operating and maintaining the North Slope Borough's (NSB) water and sewer utility systems in all seven villages in the Borough. The USC will be responsible for providing local logistical support and reporting required for the NSB Water/Sewer Operations, Maintenance and Training project ensuring consistency with company strategy, commitments, and goals. The USC reports to the Water/Sewer Operations Support Manager.

This position is required to reside in Utqiagvik, Alaska.

Responsibilities

Essential Functions:

1. Keep the Utqiagvik-based project team and NSB Water/Sewer Division personnel informed on the status of utility operations in all seven villages.
2. Daily communication with operators in all villages, timely completion of daily written reports to the Project Manager and Water/Sewer Division.
3. Initiate, track, and closeout incident reports or work orders.
4. Track down operational information as requested by the Project Manager.
5. Hold two-way dialogues with utility operators to effectively understand and communicate system problems.
6. Immediately notify the Project Manager of emergency issues.
7. Provide logistical support for routine sampling, traveling personnel, and repair/replacement parts.
8. Maintain organized electronic files of all daily reports and incident reports/work orders.
9. Respond to all received incident reports by confirming receipt and recommending response actions.
10. Update monthly reports and supporting information.
11. Provide weekly reporting recapping prior week’s highlights.
12. Manage a central parts connex with inventory and ship parts to all villages.
13. Track and follow up with NSB purchase requests involving operations and capital funds.
14. Attend client meetings as needed to report on utility status.
15. Maintain successful working relationships with NSB water/sewer division personnel.
16. Develop and submit written daily reports that are well organized and up-to-date.
17. Manage and update areawide new service applications.
18. Recognize priority incidents and provide detailed status reports to the team.
19. Travel when requested or needed to any village on the North Slope to assist with village water/sewer operations.

Knowledge, Skills and Expertise

1. Excellent written and verbal communication skills.
2. Understanding of the NSB utility system technical aspects.
3. Professional demeanor.
4. Ability to establish and maintain effective working relationships with diverse personnel.
5. Must be able to perform responsibilities accurately, timely, and with limited supervision.

Required Experience

1. Must hold at least two Level 1 Water/Sewer Operator Certificates with the State of Alaska.
2. Minimum 5 years operating the North Slope Borough's unique arctic utility systems.
3. Minimum 2 years working at/with the North Slope Borough Department of Public Works.
4. Safety training such as confined space and first aid/CPR preferred.
5. Must be a current resident of Utqiagvik.
6. Must be available after hours by phone in case of emergencies.
7. Must have excellent written and oral communication skills.
8. A valid Alaska driver’s license.

Physical Demands

Employee is required to occasionally lift and/or move up to 25 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift. Overnight travel required.

Environmental Conditions

Indoors - environmentally controlled; requires most or all work to be done inside. Noise level: The noise level in the work environment is usually that of a standard office atmosphere.

Qualifications

1. Authorized Driver Requirement: Employee must have a valid driver’s license and three (3) year clean driving record.
2. All employees must pass Non-DOT pre-employment drug screening.
3. If working on a DOT project, employees must pass a DOT pre-employment drug screening.
4. Candidates must pass a background check in order to fill this position.

UIC is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC HR for assistance.

UIC considers all applicants for employment without regard to race, color, sex, national origin, religion, age, physical or mental disability, family responsibility, marital status, sexual orientation, political affiliation, veteran's status or any other legal protected status.