Utility System Worker I - Meter Services

topeka; Topeka (KS); On-site; USD 39,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Retirement (PERS)

Paid Vacation & Sick Leave

Life/Long-Term Disability Insurance

Deferred Comp Savings Plan

Short-Term Disability Insurance

Tuition Reimbursement

Wellness Clinic (Onsite)

In-house Fitness Facility

Employee Assistance Program

Job summary

The City of Topeka Utilities Department seeks an entry-level Meter Services team member to read and record water meter readings, and to test, repair and replace meters as required. On-job training is provided with opportunities for advancement.

In this role you will learn all phases of providing direct utility account service, including turning service on/off, assisting customers with consumption issues, and delinquency control tasks such as turning water off and restoring service after payment.

Qualifications

• Excellent navigational skills and ability to work in a mobile environment.
• Basic knowledge of computerized meter reading equipment.
• Willingness to learn and adapt to new technologies.
• HS diploma or equivalent required; valid KS Class C driver’s license with insurable record.
• First aid / CPR certification and Confined space certification; may require additional courses within one year of promotion.

Responsibilities

• Read and record water meter readings and test/repair/replace meters as needed.
• Assist customers with service questions, locate causes of high consumption, and provide self-help guidance.
• Turn service on/off and restore service after payment as part of delinquency control.

Skills

Navigational skills

Tech-savvy

Problem solving

Education

High School diploma or equivalent

Tools

Computerized meter reading equipment

Job description

The City of Topeka’s Utilities Department is seeking a dedicated individual to join its Meter Services team. This is an entry-level position that reads and records water meter readings, in addition to testing, repairing and replacing meters as required. On-job training is available, and the position provides opportunities for advancement.

Primary duties include:

• Train and participate in the accomplishment of all tasks necessary for the reading and repair of water meter devices in use by the City, and in the exchange of residential meters in need of replacement.
• Train under qualified individuals in all phases of providing direct utility account service, including but not limited to; turning service off/on as requested, assisting customers track source of high consumption issues, low/high pressure problems, providing self-help information and recommendations of problem resolution.
• Train under qualified individuals in all tasks necessary for delinquency control, including but not limited to; turning water off, disabling meter and restoring service after payment.

Ideal Candidate:

• Thrives in a mobile work environment and possesses excellent navigational skills.
• Basic knowledge of computerized meter reading equipment.
• Has an aptitude for technology or willingness to learn.
• Enjoys taking things apart, problem solving, and putting them back together.

Minimum qualifications:

• High School diploma or its equivalent is required.
• Must possess and maintain a valid Class C Kansas drivers’ license and city insurable driving record. Please review the Insurability Guidelines.
• Certification in the following areas or successfully complete certification requirements within one year of promotion:
  • First aid / CPR certification
  • Confined space certification
  • May be required to take courses needed to obtain or maintain certifications and other offerings as deemed appropriate the city.

Entry rate of pay:

$18.49 per hour

The City of Topeka offers a comprehensive benefits package, including:

• Health/Dental/Prescription Insurance
• Kansas Public Employee Retirement System.
• Generous paid Vacation and Sick leave
• Paid Life/Long Term Disability Insurance
• Deferred Comp Savings Plan
• Short-Term Disability Insurance
• Tuition Reimbursement
• Free Onsite Health & Wellness Clinic
• Free in-house full-service fitness facility
• Employee Assistance Program

The City of Topeka is an Equal Opportunity Employer