Utility Security Officer - Flexible Schedule - $19.63/hr

Sunstates Security; Charlotte (NC); Hybrid; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking Utility Security Officers in Charlotte, NC, offering a flexible schedule and competitive pay. This role is ideal for those who thrive in dynamic environments and wish to grow within a rapidly expanding security firm. With a focus on honor, integrity, and trust, the company is dedicated to providing excellent customer service and a supportive work environment. Join a team that values diverse talents and offers extensive training and career advancement opportunities. If you're ready for a rewarding career in security, this position is perfect for you!

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Short Term Disability

401K/403b Plan

Educational Assistance

Qualifications

• 1+ year of security experience preferred, with a clean driving record if applicable.
• Ability to work flexible hours and provide quality customer service.

Responsibilities

• Maintain detailed notes on all sites trained at for seamless client service.
• Work independently with minimal supervision and submit time tracking.

Skills

Customer Service

Communication Skills

Decision Making

Time Management

Education

High School diploma or equivalent

Tools

Basic Computer Skills

Cell Phone Literacy

Job description

Utility Security Officer - Flexible Schedule - $19.63/hr(#95)

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.

We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support.

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Job Skills / Requirements

HIRING IMMEDIATELY

Sunstates Security is currently hiring Utility Security Officers in the Charlotte, NC area. The Utility / Event Officer is an on-call officer position that covers posts as needed that are open due to call offs, staff shortages or client requested extra coverage. (Must have open Availability)

Key Responsibilities:

1. In addition to the requirements of regular security officers, the UTILITY/ EVENT is expected to maintain detailed notes on all sites that they train at to provide seamless service to the clients when they must cover that post.
2. Must be able to work independently with minimal supervision.
3. Must be able to keep track of time for post worked and submit to Operations manager no later than 10am on Friday.

Quality Standards:

1. Comes to work whether called in or scheduled in advance; is on time and completes shift assignments (including overtime, if assigned). Refusal to accept assignments may result in:
2. Failure to receive sufficient hours per week.
3. Removal from the UTILITY/ EVENT program.
4. Has a neat, professional appearance and comes to work in complete and clean assigned uniform.
5. Must not smoke on any assigned post.
6. Has a friendly and professional demeanor and provides quality customer service.
7. Is a good communicator (both verbal and written) and is capable of handling typical and crisis situations both efficiently and effectively.
8. Understands and successfully executes his/her post orders including enforcement of client and company policies, rules and regulations.
9. Must report all concerns to management noted on sites assigned.

Qualifications:

1. Must have a clean driving record if assigned to a driving post.
2. Generally: 1 year or more of security experience. (Manager Discretion)
3. Basic computer skills and cell phone literacy.
4. Good to excellent verbal and written skills.
5. Able to provide and deliver quality customer service.
6. Ability to make good decisions (judgement and common sense).
7. Ability to work a Flexible schedule and to work evenings, nights, weekends, and holidays as requested (Open availability is a must!!).
8. Reliable transportation to get to work site.
9. Well-motivated, able to work well both independently and as part of a team.
10. Must maintain reliable means of communication to be contacted by management.

A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.

Education Requirements (Any)

High School diploma or equivalent

Additional Information / Benefits

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, 401K/403b Plan, Educational Assistance.

This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends, FLEX.

Relocation is not provided and travel is not required.