Utility Representative

OSTTRA Group; The Colony (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

OSTTRA Group is seeking a Utility Representative to maintain beverage lines for On-Premise accounts and document calls using the VIP KARMA App. The role involves cleaning lines, fixing pouring issues, and addressing draught problems across assigned accounts.

The position requires building strong customer relationships, adhering to line-cleaning standards, and communicating opportunities to sales staff. A Texas driver’s license and ability to work in a fast-paced environment are essential.

Qualifications

• High school diploma or GED required.
• Able to work in a fast-paced environment.
• Must be 18 years or older and have a Texas driver’s license with clean driving record.
• Excellent oral and written communication skills.

Responsibilities

• Build healthy business relationships and establish good communication with our customers.
• Maintain and clean draught lines serving Ben E. Keith products.
• Ensure line cleaning standards are met and PPE is used.
• Soak lines in caustic solution for 5–20 minutes and flush with cool water.
• Understand draught beer basics and troubleshoot systems as needed.
• Communicate opportunities or challenges to sales staff.
• Project a friendly, professional image and attend meetings as required.
• Keep company vehicle and equipment in safe, working condition.

Skills

Customer relations

Communication

Detail oriented

Multi-tasking

Education

High school diploma or GED

Tools

VIP KARMA App

Job description

Position Summary And Responsibilities

The primary duty of the Utility Representative is to maintain the beverage lines for On-Premise accounts and document the call using the VIP KARMA App for all accounts. This position is required to clean lines, fix pouring issues and draught problems for its assigned accounts.

• Build healthy business relationships and establish good communication with our customers.
• Maintain and clean customers’ draught lines serving Ben E. Keith products.
• Ensure the Company line cleaning standards are met.
• Use approved eye and hand-ware protection (PPE) is used while cleaning lines.
• Use the approved caustic line cleaning solution is allowed to soak in all draught lines between 5 – 20 minutes.
• Ensure that caustic line cleaning solution is flushed from the lines with cool water.
• Understand the basics of Draught Beer and can install and troubleshoot draught systems as required.
• Communicate with sales staff any observed opportunities or challenges.
• Project a friendly, professional image.
• Attend meetings as required.
• Ensure company equipment is in safe, working condition; report any incidents or unsafe conditions immediately to supervisor.
• Always maintain and keep clean assigned company vehicle.
• Operate all company equipment safely and in a manner consistent with company policies.
• Perform other duties as assigned.
• Remain aware of all Ben E. Keith product offerings and stand ready to offer suggestions at retail when opportunities arise.
• Always clean up after a line cleaning call.
• Assist with special event activity in assigned territory.
• Project a friendly, professional image at-all-times.
• Perform other duties as assigned.

Position Summary And Responsibilities

The primary duty of the Utility Representative is to maintain the beverage lines for On-Premise accounts and document the call using the VIP KARMA App for all accounts. This position is required to clean lines, fix pouring issues and draught problems for its assigned accounts.

• Build healthy business relationships and establish good communication with our customers.
• Maintain and clean customers’ draught lines serving Ben E. Keith products.
• Ensure the Company line cleaning standards are met.
• Use approved eye and hand-ware protection (PPE) is used while cleaning lines.
• Use the approved caustic line cleaning solution is allowed to soak in all draught lines between 5 – 20 minutes.
• Ensure that caustic line cleaning solution is flushed from the lines with cool water.
• Understand the basics of Draught Beer and can install and troubleshoot draught systems as required.
• Communicate with sales staff any observed opportunities or challenges.
• Project a friendly, professional image.
• Prioritize multiple, competing priorities.
• Attend meetings as required.
• Ensure company equipment is in safe, working condition; report any incidents or unsafe conditions immediately to supervisor.
• Always maintain and keep clean assigned company vehicle.
• Operate all company equipment safely and in a manner consistent with company policies.
• Perform other duties as assigned.
• Remain aware of all Ben E. Keith product offerings and stand ready to offer suggestions at retail when opportunities arise.
• Always clean up after a line cleaning call.
• Assist with special event activity in assigned territory.
• Project a friendly, professional image at-all-times.
• Perform other duties as assigned.

Education And/or Work Experience Requirements

• High school graduate or GED required.
• Ability to work in a fast-paced environment.
• Able to coordinate multiple activities and follow through with commitments.
• Good oral and written communication skills and participate well in a team environment.
• Must be highly motivated and results oriented, with a strong attention to detail.
• Must be organized with the ability to handle multiple priorities.
• Ability to perform basic trade math.
• Must be able to read and understand draught and package code dates.
• Must be able to read and write English.
• Must be 18 yrs. or older to apply.
• Must have a valid Texas driver’s license with clean driving record.

Physical Requirements

• Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• Ability to move products weighing up to 165 lbs., stoop, kneel, crouch, talk and hear.