Utility Payment Clerk

Greene Resources

Southport (NC)

On-site

USD 35,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Professional Mentoring & Education Program

Equal Employment Opportunity provider

Job summary

A dynamic staffing agency in Southport, NC is seeking a Utility Payment Clerk. The role involves billing for sewer invoices, maintaining detailed records, managing customer inquiries, and providing administrative support. Ideal candidates will have strong organizational skills and proficiency in office software. Join a supportive team with opportunities for growth and professional development.

Qualifications

Thorough knowledge of English grammar, spelling, vocabulary, and office procedures.
Ability to learn and use District accounting software and Microsoft Office applications.
Understanding of collection practices and revenue regulations specific to the District.

Responsibilities

Execute monthly billing for sewer invoices, tap fees, and impact fees.
Respond to customer inquiries and resolve billing issues.
Support monthly collections and coordinate with Brunswick County.

Skills

English grammar

Office procedures

Organizational skills

Customer service procedures

Interpersonal skills

Tools

Microsoft Office

District accounting software

Excel

Job description

6 days ago Be among the first 25 applicants

Greene Resources is seeking a Utility Payment Clerk to join a growing and dynamic team!

Job Description:

Execute monthly billing for sewer invoices, tap fees, and impact fees
Maintain detailed records of sewer taps, impact fees, and customer changes (new and canceled accounts)
Input daily payments into accounting software and verify deposits using Excel or other state-approved tools for auditing purposes
Respond to customer inquiries and resolve billing issues in collaboration with the District Manager
Support monthly collections and coordinate with Brunswick County on service suspensions related to non-payment
Create and maintain files for current and former customers, deposits, billing, and collections
Answer incoming calls and perform general receptionist duties
Communicate effectively with the District Manager, Finance Director, Billing Clerk, other staff, and customers
Scan, download, and manage various maps, videos, and documents
Shred outdated or unnecessary documents as required
Provide administrative support to the District Manager, Finance Director, and Billing Clerk as needed

Position Requirements:

Thorough knowledge of English grammar, spelling, vocabulary, arithmetic, and office procedures
Proficient in operating computers and office equipment
Ability to learn and use District accounting software and Microsoft Office applications
Strong organizational and recordkeeping skills; ability to maintain complex clerical records and compile data
Understanding of collection practices, customer service procedures, and revenue regulations specific to the District
Ability to work independently and make minor administrative decisions within guidelines
Excellent interpersonal skills; must communicate tactfully and courteously with the public and coworkers
Some knowledge of double-entry bookkeeping and accounting principles is desirable
Ability to read and interpret maps and plans is preferred
Willingness to learn new software as needed
Must be able to move and lift up to 10 lbs.

Greene Resources does not just connect you with a job; we offer a Professional Mentoring & Education Program to help you be great at your job, love it, and grow.

Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Seniority level