Utility Operations Systems Lead — Training & Adoption

Peoples Gas System; Tampa (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Performance bonus

Comprehensive health coverage

401(k) and pension plan

Tuition reimbursement and professional

Paid time off and company holidays

Job summary

Peoples Gas System is seeking an Enterprise Operations Coordinator in Florida, Tampa, to support training and adoption of operational technologies across field and office environments.

You will partner with Operations, IT, and business leaders to drive technology-driven improvements, with emphasis on change management, process standardization, and user adoption. This role requires strong communication and organizational skills.

Qualifications

• Deliver and support training programs for operational technologies and business systems in both classroom and field environments
• Coach and support employees in the adoption and effective use of business systems and operational processes
• Assist with implementation and continuous improvement of strategic technology initiatives
• Partner with Operations, Training, IT, and business leaders to drive successful adoption of enterprise systems
• Support incident management, issue resolution, and enhancement requests related to operational systems
• Analyze business processes and identify opportunities to improve efficiency, standardization, and user experience
• Coordinate cross-functional communication, reporting, and training efforts
• Ensure compliance with regulatory requirements, company policies, and operational standards
• Assist with organizational change management activities related to technology deployments and process improvements
• Build relationships across departments to ensure operational needs are effectively supported

Responsibilities

• Deliver and support training programs for operational technologies and business systems in both classroom and field environments
• Coach and support employees in the adoption and effective use of business systems and operational processes
• Assist with implementation and continuous improvement of strategic technology initiatives
• Partner with Operations, Training, IT, and business leaders to drive successful adoption of enterprise systems
• Support incident management, issue resolution, and enhancement requests related to operational systems
• Analyze business processes and identify opportunities to improve efficiency, standardization, and user experience
• Coordinate cross-functional communication, reporting, and training efforts
• Ensure compliance with regulatory requirements, company policies, and operational standards
• Assist with organizational change management activities related to technology deployments and process improvements
• Build relationships across departments to ensure operational needs are effectively supported

Skills

5+ years experience

Strong communication

Training & coaching

Cross-functional collaboration

Education

High School Diploma or GED

Associate's or Bachelor's degree in Business/Engineering/Technology/Communications/Human Resources

Tools

SAP S/4HANA EAM

Asset Manager

Field Service Manager

Job description

Peoples Gas System is seeking an Enterprise Operations Coordinator in Florida, Tampa, to support training and adoption of operational technologies across field and office environments.

You will partner with Operations, IT, and business leaders to drive technology-driven improvements, with emphasis on change management, process standardization, and user adoption. This role requires strong communication and organizational skills.