Utility Coordinator

∙ Elijah House Foundation; Tennessee; On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a detail-oriented Utility Coordinator to manage utility accounts and resolve billing issues. In this vital role, you'll liaise with utility companies and ensure seamless service connections for new and relocating stores. Your expertise in accounting and organization will be essential as you maintain critical records and support compliance with state regulations. Join a mission-driven team that values your unique contributions and offers a supportive environment for your career growth. If you're ready to make a meaningful impact in a dynamic setting, this opportunity is for you.

Qualifications

• Requires high school education and 3 years of experience.
• Preferred experience in the energy field.

Responsibilities

• Resolves utility billing issues with local utility companies.
• Establishes services for new and relocating stores.
• Maintains spreadsheets for state-required testing.

Skills

Accounting Skills

Microsoft Office Programs

Oral Communication

Written Communication

Organizational Skills

Project Management

Education

High School Diploma or Equivalent

Experience in Energy Field

Tools

Spreadsheet Software

Job description

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Researches, disputes and negotiates electric, gas and water/sewer utility exception accounts, as well as the disconnection of utilities in closing or relocating stores. Serves as liaison for field personnel regarding all service connection issues. Conducts fact-finding and analysis and problem-resolution by using all available resources and tools including Internet websites, spreadsheet software and other on-line computer systems for existing stores in assigned area.

Job Details

Duties & Responsibilities:

• Resolves utility billing issues, typically identified through external audits, with local utility companies, field management and store merchandisers to ensure all utility accounts are maintained properly. Investigates issues and recommends or performs tasks needed for resolution.
• Works with utility companies to ensure that all dead lease store utilities are disconnected and removed with expiration of the lease.
• Maintains various spreadsheets and tracks all state-required testing related to backflow devices, water sampling testing, permits, etc. Responsible for processing store utility correspondence related to electric, gas and water/sewer utilities from the city/county to ensure no interruptions to the store’s services.
• Establishes electric, gas and water/sewer services for all new and relocating stores. Ensures operation prior to fixture data by contacting utility companies or designated utility representative to confirm that all contract information and deposit requirements are met and service is initiated in a timely manner. Supports other utility coordinators in their assigned areas.

Knowledge, Skills and Abilities (KSAs):

• Excellent accounting skills.
• Knowledge of Microsoft Office programs.
• Excellent oral and written communication skills.
• Highly organized and advanced office skills.
• Ability to manage multiple projects, often with conflicting time constraints.

Qualifications

Work Experience &/or Education:

• High school or equivalent education and three years experience is required.
• Previous experience in the energy field preferred.