Utility Clerk

PAQ, Inc; Madera (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

ESOP

401(k) plans

Growth Opportunities

Job summary

PAQ, Inc. is seeking a Utility Clerk to maintain a clean, organized store and assist customers. Responsibilities include returning products to shelves, checking prices, removing cardboard, bailing waste, and handling cart control in the parking lot. This is a full-time, on-site role at PAQ, Inc.

No prior experience is required, and on-the-job training is provided; retail or customer service background is a plus and helpful for success in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• No prior experience is required; on-the-job training is provided.
• Previous retail or customer service experience is a plus.

Responsibilities

• Return products to shelves and ensure perishables and frozen items are properly stored.
• Assist the front end team by confirming and checking product prices when needed.
• Remove empty cartons, bale cardboard, and clean the receiving area.
• Collect shopping carts and clean parking lots throughout the shift.
• Clean spills on the sales floor and surrounding areas.
• Greet customers and help them locate items and complete purchases.

Skills

Customer service

Inventory management software

Barcode scanners

Education

High school diploma or equivalent

Tools

Inventory management software

Barcode scanners

Job description

PAQ, Inc. is committed to building a workplace where employees feel valued, supported, and empowered to do their best work. We believe diverse perspectives and experiences strengthen our organization and drive better outcomes for our customers and communities.

Job Summary

The Utility Clerk is responsible for maintaining a clean and organized store environment. Essential duties include removing and bailing cardboard, conducting price checks, returning items to shelves, and managing cart control in the parking lot.

Essential Functions of the Position

• Return products to shelves, ensuring perishables and frozen items are promptly placed in their proper locations to maintain freshness.
• Assist the front end team by confirming and checking product prices when needed.
• Remove empty cardboard boxes from shelves, bale cardboard, and clean the receiving area.
• Collect shopping carts and clean parking lots throughout the shift.
• Clean spills on the sales floor and surrounding areas.
• Help customers locate items and carry out purchases as needed.
• Sweep store hourly by following store maps of each section and properly documenting sweeps by scanning QR codes throughout the store.
• Maintain store cleanliness inside and out, including bathrooms and trash cans.
• Handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods.
• Maintain a clean, attractive, and friendly department to help ensure a favorable department image to customers.
• Report malfunctioning refrigeration or equipment to store management immediately.
• Greet all customers and provide prompt and courteous service.
• Perform other duties as assigned.

Knowledge

• Understanding of customer service best practices and strategies to enhance customer engagement.
• Awareness of grocery products and categories to handle and store items correctly.
• Knowledge of OSHA guidelines and other relevant health and safety regulations.

Skills

• Good communication skills to interact with customers and team members.
• Proficiency in using inventory management software, barcode scanners, and other warehouse technologies.

Abilities

• Ability to maintain organized storage areas and manage inventory efficiently.
• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
• Aptitude for making informed decisions quickly, often in high-pressure environments.

Physical Requirements

• Stand and walk for extended periods, typically 8-hour shifts.
• Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
• Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products.
• Climbing ladders to perform warehouse tasks at elevated heights.
• Ability to perform tasks that require fine motor skills, such as using tools or handling small objects.
• Operate equipment to move or store products and displays.
• Maintain clear communication with customers and team members.
• Move quickly and efficiently to assist customers and manage workload.
• Maintain physical stamina to work in a fast-paced environment.

Work Conditions

Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees.

Environment: Indoor, climate-controlled, with adequate lighting and ventilation.

Primary Work Stations: Work within the grocery store environments, which include various sections such as the sales floor, backrooms, and exterior areas.

Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded.

Exposure: May be exposed to moving mechanical parts and cleaning chemicals.

Noise Level: Usually low to moderate, with occasional loud periods from customers, store announcements, and equipment.

Interaction: Constant interaction with customers and team members in a fast-paced retail environment.

Minimum Qualifications

Education

High school diploma or equivalent.

Experience

No prior experience is required; on-the-job training is provided.

Previous retail or customer service experience is a plus.

Company Employment Policies

PAQ, Inc is an “At-Will” employer.

PAQ, Inc is an Equal Opportunity Employer (EOE).

Compensation & Employment Details

• Job Title: Utility Clerk
• Location: PAQ, Inc, Store Location
• On-Site Reports To: Manager, Combo or Grocery
• Employee Type: Regular, Full-Time
• Exemption Type: Non-Exempt
• Pay Range: $16.90 - $21.50

Equal Employment Opportunity PAQ, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and prohibit discrimination and harassment of any kind based on any characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation Statement PAQ, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants throughout the hiring process. If you need an accommodation to complete the application or interview process, please let us know.

Work Authorization All employment offers are contingent upon verification of authorization to work in the United States in compliance with applicable federal laws.

Pay Transparency (California) The base pay range for this position is listed above. Actual compensation will be determined based on factors such as qualifications, experience, internal equity, and business need.

Fair Chance Statement (California) We will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and applicable local ordinances.

Applicant Privacy Notice To learn more about how we collect, use, and retain applicant personal information, please review our Applicant Privacy Notice at: https://www.paqinc.org/privacyPolicy

Employment‑At‑Will Employment with PAQ, Inc. is at will. Either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.

Duties Disclaimer This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Responsibilities may change or be reassigned at any time based on business needs.

If you're dedicated to providing exceptional service and willing to make active contributions to the success of your company, then you're ready to be a PAQ, Inc. team member!

Working at PAQ, Inc. is like being part of an extended family where each team member is valued and appreciated for their contributions to providing the very best service to our customers.

Do you have a friendly personality and love helping others? Then you might be the right person to join others who care about delivering excellent customer service.

For over 20 years, PAQ, Inc. has provided our communities with the freshest quality foods, the best customer service, and Everyday Low Prices.

Our success is due to our outstanding team members - they are the key to delivering excellent customer service that keeps our customers coming back.

Benefits

• Affordable Medical Dental and Vision insurance
• Company Paid Life Insurance
• Employee Stock Ownership
• 401(k) plans
• Growth Opportunities