Utility Billing Technician I

Brevard County; Florida; On-site; USD 32,000 - 35,000; Full time

Job summary

Brevard County is seeking a paraprofessional in the Barefoot Bay area to maintain customer account records and oversee billing processes. The role requires ensuring accurate collection and recording of service fees while addressing customer inquiries.

The position is full-time, with a schedule of Monday through Friday, 8 a.m. to 5 p.m., and offers hourly pay between $22.94 and $25.23, depending on experience and qualifications. Residency considerations and emergency duties may apply.

Qualifications

• Paraprofessional experience creating, verifying, and maintaining customer accounts.
• Experience handling fees, deposits, and service charges.
• Strong problem-solving and customer service skills.

Responsibilities

• Create, verify, and maintain customer account records.
• Collect, deposit, and record fees for services.
• Resolve customer service issues promptly and accurately.

Skills

Customer service

Record keeping

Cash handling

Accounting basics

Education

Associate's degree in Accounting/Finance

One-year certificate in Accounting/Finance

One year bookkeeping experience

Job description

Department: Utility Services Department

Organizational Unit: Barefoot Bay Water and Wastewater

Position Type: Permanent Full Time/Part Time: Full Time

Open Until Filled.

$22.94 hourly to $25.23 hourly. Actual salary negotiable based on experience and qualifications. South Area/Barefoot Bay/Barefoot Bay Utility Billing Office. Work schedule is Monday through Friday 8 a.m. to 5:00 p.m. Performs experienced paraprofessional work creating, verifying, and maintaining customer account records; collecting, depositing, and recording fees for services; and resolving customer service issues.

REQUIREMENTS: Associate's degree in Accounting, Finance, or a closely related field; OR completion of a one (1) year certificate program in Accounting, Finance, or a closely related field PLUS one (1) year of experience in bookkeeping, accounting, or a closely related field. Additional qualifying education and/or experience may be substituted on a year for year basis. SPECIAL REQUIREMENTS: Must possess, or obtain prior to employment, a valid Florida driver's license and maintain said license during the term of employment. In the event of a hurricane, major storm, natural or manmade disaster that may threaten the area, the employee will be required to perform emergency duties as directed.

This position is part of an established career ladder.

PHYSICAL REQUIREMENTS CHECKLIST

(With or without reasonable accommodations)

PHYSICAL ACTIVITIES / TRAITS

1. The employee must be able to:
   • LIFT:10 lbs. or less
   • CARRY:10 lbs. or less
   • PUSH:10 lbs. or less
   • PULL:10 lbs. or less
2. In an eight hour day, the employee may have to:
   • STAND:5 - 8 hours
   • WALK:1 - 3 hours
   • SIT:5 - 8 hours
   • DRIVE:1 - 3 hours
3. The employee must repetitively perform:
   • Fine manipulation (ex. writing, wiring); Pulling; Pushing; Simple grasping (ex. pen, screwdriver)
4. The employee must be able to:
   • Balance; Bend; Climb; Jump; Kneel; Reach; Run; Smell; Stoop
5. The employee must have:
   • Color Perception; Good distant vision; Good hearing; Good near vision; Good speech; Other; Use of both eyes
6. Other necessary physical activities/traits
   • N/A

WORKING CONDITIONS

1. Working conditionsthat will apply to the employee:
   • In cold; In heat; In high humidity; In or with dusty conditions; In or with noisy conditions; Other working conditions; Work alone; Work inside; Work outside; Works Closely with Others
2. Other working conditions:
   • N/A