Utility Billing Clerk - DEHE Utility Operations

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 44,000 - 60,000; Full time

Job summary

Alaska Native Tribal Health Consortium (ANTHC) is seeking a Billing Clerk to support the Tribal Utility Support department. The role focuses on routine billing duties, processing invoices, account receivables, and ensuring timely and accurate customer service.

Under close supervision, you will update and reconcile accounts, handle monthly charges, data entry, coding, and reporting. The position may require flexible hours and collaboration across communities served by ANTHC.

Qualifications

• Knowledge of basic accounting policies and procedures.
• Knowledge of applicable computer system software programs and office equipment.
• Knowledge of account reconciliation, account payables, and account receivables.
• Skill in operating a personal computer utilizing various software including electronic spreadsheets and database applications.
• Skills in working independently, multitasking, prioritizing projects, and meeting deadlines.
• Skill in establishing and maintaining cooperative working relationships with others.

Responsibilities

• Updates and reconciles community and customer accounts.
• Processes monthly charges per account through invoicing.
• Maintains open communication with billing procedures related to communities involved in billing programs.
• Reviews, processes and tracks invoices in an accurate and timely manner.
• Receives, tracks and performs data entry of payments.
• Ensures accurate coding and authorizations are obtained.
• Maintains schedules for billing of monthly charges to customers, mails and files invoices, including backup documentation.
• Creates and maintains reports and files.
• Assists internal and external customers.
• Identifies, researches and corrects problems with communities and their customers.
• Completes billing process on a monthly basis.
• Complies with the regulatory standards and policies and procedures of accounting.
• Performs other duties as assigned or required.

Skills

Accounting policies and procedures

Office software proficiency

Account reconciliation

Accounts payable and accounts receivab

Independent multitasking

Communication skills

Team collaboration

Education

High school diploma or GED

Job description

The Alaska Native Tribal Health Consortium is a non‑profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world‑class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second‑largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost‑Share Dental and Vision Insurances
• Discounted Pet Insurance
• Retirement Contributions with Pre‑Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short‑Term Disability Buy‑Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On‑Site Child Care Facility with expert‑designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On‑Site Training Courses and Professional Development Opportunities.
• License and certification reimbursements and occupational insurance for medical staff.
• Emergency Travel Assistance
• Education Assistance or Education leave eligibility
• Discount program for travel, gym memberships, amusement parks, and more.

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93‑638 Indian Self Determination Act.

Summary

Under close supervision, provides routine billing duties related to the department of Tribal Utility Support to include the processing of invoices, account receivables, and excellent customer service in an accurate and timely manner.

Responsibilities

Updates and reconciles community and customer accounts. Processes monthly charges per account through invoicing. Maintains open communication with billing procedures related to communities involved in billing programs.

Reviews, processes and tracks invoices in an accurate and timely manner. Receives, tracks and performs data entry of payments. Ensures accurate coding and authorizations are obtained. Maintains schedules for billing of monthly charges to customers, mails and files invoices, including backup documentation.

Creates and maintains reports and files. Assists internal and external customers. Identifies, researches and corrects problems with communities and their customers. Completes billing process on a monthly basis. Complies with the regulatory standards and policies and procedures of accounting.

Other Information

Performs other duties as assigned or required.

KNOWLEDGE And SKILLS

• Knowledge of basic accounting policies and procedures.
• Knowledge of applicable computer system software programs and office equipment.
• Knowledge of account reconciliation, account payables, and account receivables.
• Skill in operating a personal computer utilizing various software including electronic spreadsheets and database applications.
• Skills in working independently, multitasking, prioritizing projects, and meeting deadlines.
• Skill in establishing and maintaining cooperative working relationships with others.

MINIMUM EDUCATION QUALIFICATION

A high school diploma or GED equivalent.

Minimum Experience Qualification

Non‑supervisory – Six (6) months of billing experience OR an equivalent combination of education and experience.

Additional Requirements

May be required to work outside the traditional work schedule.