Utility Associate / Floater
Full-Time, Monday to Friday
Position Summary
Citywide Janitorial is seeking a dependable, adaptable, and service-oriented Utility Associate / Floater to provide operational support across multiple client accounts. This position is designed to ensure uninterrupted service delivery by providing coverage during employee absences, vacations, call-offs, staffing shortages, special projects, and other operational needs.
The Utility Associate/Floater will be cross-trained on various accounts, facilities, and job functions to effectively support multiple teams throughout the organization. This role requires a high degree of flexibility, professionalism, reliability, and the ability to seamlessly transition between different work environments and schedules.
While work schedules will generally be communicated in advance, the successful candidate must be willing and able to accommodate occasional schedule adjustments, shift changes, and urgent coverage requests as business needs arise.
Key Responsibilities
- Provide staffing coverage for employee absences, vacancies, vacations, leaves of absence, and unexpected call-offs.
- Perform janitorial and facility support services at various client locations in accordance with each site's scope of work and quality standards.
- Complete assigned cleaning and sanitation tasks, including but not limited to:
- Restroom cleaning and sanitization
- Trash collection and disposal
- Dusting and surface cleaning
- Vacuuming and mopping
- Floor care services
- Breakroom and common area maintenance
- High-touch point disinfection
- Adhere to company policies, client requirements, safety standards, and security procedures.
- Maintain consistent service quality while adapting to different facilities, teams, and job responsibilities.
- Support periodic cleaning projects, special assignments, and operational initiatives as directed.
- Communicate effectively with supervisors regarding schedules, assignments, and operational concerns.
- Attend required training sessions and successfully complete cross-training across multiple accounts and service areas.
- Represent Citywide Janitorial in a professional manner while interacting with clients, tenants, visitors, and team members.
Schedule & Flexibility Requirements
This position is intended to support operational continuity and requires exceptional flexibility.
The ideal candidate must be able to:
- Work at multiple client locations within the service area.
- Adapt to changing schedules based on business and client needs.
- Work a variety of shifts, including day, evening, overnight, and weekend assignments when required.
- Accept occasional last-minute schedule modifications or coverage requests.
- Work independently with limited supervision while maintaining productivity and service standards.
Qualifications
Required Qualifications
- High school diploma or equivalent preferred.
- Prior experience in commercial cleaning, custodial services, facilities maintenance, housekeeping, or a related field preferred.
- Reliable personal transportation with the ability to travel to multiple work sites.
- Valid driver's license preferred.
- Strong attendance, dependability, and punctuality.
- Ability to work in a fast-paced environment and adjust to changing priorities.
- Ability to follow written instructions, procedures, and safety protocols.
- Ability to successfully pass a criminal background check.
- Ability to successfully pass a pre-employment drug screening.
Physical Requirements
- Ability to stand and walk for extended periods.
- Frequent bending, kneeling, reaching, and lifting.
- Ability to lift, carry, push, and pull up to 50 pounds.
- Ability to safely operate cleaning equipment and materials.
- Ability to perform repetitive physical tasks throughout the assigned shift.
Success Factors
The ideal candidate will demonstrate:
- Flexibility and adaptability
- Professionalism and accountability
- Strong work ethic and reliability
- Positive attitude and team-oriented mindset
- Commitment to quality and customer service
- Ability to quickly learn and perform multiple job functions
Compensation & Benefits
- Competitive hourly wage of $17.00 - $18.50 per hour
- Full-time employment
- Ongoing training and development opportunities
- Opportunity for advancement within a growing organization
- Diverse work experience across multiple client environments
Equal Employment Opportunity
Citywide Janitorial is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all employees are treated with respect and professionalism. Employment decisions are made based on qualifications, merit, and business needs without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.