Utility Analyst

City of Alameda; Alameda (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Four-day, 36-hour work week

CalPERS retirement options

Medical coverage with city premium

Dental coverage

Vacation accrual starting at 75 hours

Job summary

Alameda Municipal Power (AMP) is seeking a Utility Analyst to support its Customer Programs Team. The role involves managing customer program applications, budgeting, regulatory compliance, and workflow improvements.

Ideal candidates have a background in utility operations, energy, and administrative or analytical work, with strong data tracking and reporting skills. The position emphasizes collaboration with internal departments and external stakeholders, plus opportunities to engage in

Qualifications

• Graduation from a four-year college or university with major coursework in math, engineering, CS, business, economics, or related field.
• Two years of full-time professional work experience with spreadsheets or similar software.
• Experience with public administration or municipal analysis is a plus.

Responsibilities

• Assist with planning and implementing utility projects and programs.
• Perform business and financial analysis and prepare reports.
• Assist with budget preparation, cost accounting, and contract management.
• Monitor compliance with policies, regulations, and contracts.
• Prepare studies and presentations and coordinate with stakeholders.

Skills

Analytical thinking

Budget analysis

Reporting

Communication

Education

Bachelor's degree (related field)

Tools

Spreadsheets

Office software

Job description

About Alameda Municipal Power

In 1887, the City of Alameda paid $20,000 for the installation of 13 streetlights and a 90-kw generating station to power them. And with that, the oldest public electric utility west of the Mississippi was created. Today, the City of Alameda is still in the power business and still a trendsetter. Now known as Alameda Municipal Power (AMP), we have survived over a century and a quarter of utility mergers that created behemoths in other places.
AMP has provided safe reliable power at lower rates without sacrificing service to power our community. We maintain local control so that we can re-invest in the island and provide value to enrich our lives, businesses, and the community.
We've seen a lot of change in 130 years, but through it all there's been one constant: We're as committed today to delivering safe and reliable electricity to the residents and businesses of Alameda as we were in 1887. We'll continue to invest in new and improved ways of doing business to manage costs, improve our service, and improve the environment.

About the Division

The Customer & Energy Resources Division is responsible for advancing Alameda Municipal Power’s commitment to sustainability, customer service, and community engagement. The division oversees the procurement of 100% clean power and leads electrification and energy efficiency initiatives that support the City of Alameda’s Climate Action and Resiliency Plan. In addition, the division manages key customer-facing functions, including communications, account services, and programs that promote renewable energy adoption and grid resiliency. Through innovative partnerships and a strong focus on customer experience, the division plays a vital role in helping Alameda transition toward a cleaner, more sustainable energy future.

About the Position

Alameda Municipal Power (AMP) is seeking a Utility Analyst to support its Customer Programs Team. This role assists with customer program management, budget administration, regulatory compliance, and work‑flow improvement. Responsibilities include processing customer program applications, responding to customer inquiries, planning public events and customer outreach opportunities, supporting website administration and digital accessibility, researching and developing programs, tracking data, preparing reports, and coordinating with internal departments and external stakeholders. This opportunity is well suited for someone with experience or an interest in utility operations, energy and sustainability, customer programs, and administrative or analytical work.

Benefits of Employment

For a comprehensive list of benefits, see the Benefit Matrix here.

• Four-day, 36-hour work week (typically Monday through Thursday)
• CalPERS Retirement: Classic Members: 2% at 55 formula, 8.868% contribution;New Members 2% @ 62 formula, 8.25% contribution.
• Medical: The City contracts with CalPERS to provide comprehensive health coverage to employees. Multiple HMO and PPO plans available, with a generous City contribution towards medical premiums.
• Dental: Comprehensive dental coverage provided to employees and their eligible dependents.
• Vacation: Starting with 75 hours annually and increasing with years of service.
• Management Incentive Leave: 27 hours of management leave per fiscal year.
• Holidays: 11 City Holidays
• Floating Holidays: 4 days
• Sick Leave: 90 hours annually; unused sick leave is converted to service credit at retirement.
• Deferred Compensation: Up to 1% 457(b) matching City contribution after 1 year of continuous service.

Essential Duties

• Assists with planning, organizing, and implementing various utility projects, programs, and services involving diverse administrative operations.
• Performs business and financial analysis; develops various comparison reports, in cooperation with city departments and AMP divisions, and makes recommendations to improve processes, cost management, improve productivity, and maximize efficiency to meet the utility’s asset management and work plan.
• Assists with utility asset management and work plan forecasting, resource allocation, and scheduling.
• Assists with planning, organizing, and implementing AMP’s Emergency Management Plan, safety, and NERC compliance initiatives.
• Notifies utility management of gaps between work schedule and work completion.
• Facilitates and documents weekly meetings, including work scheduling, reliability, and outage management.
• Assists with preparation and implementation of utility contracts.
• Manages and tracks purchase orders, vendor payments, and contract requirements, including those related to customer program administration.
• Assists management staff estimate, monitor, and analyze construction unit costs based on work completion and with preparation of utility cost budgets.
• Monitors and analyzes utility costs versus budgets, reviews timecards to ensure proper cost accounting, and helps coordinate budget transfers as needed.
• Processes customer program applications, including rebate, rate, financial assistance and community support programs; responds to customer inquiries regarding utility customer programs.
• Conducts customer outreach and support communication efforts related to AMP’s customer programs.
• Assists with website administration and facilitates digital accessibility.
• Conducts program research and development in support of assigned customer or operating programs.
• Prepares administrative, statistical, and narrative reports, manages related program data, coordinates with internal departments and external stakeholders, schedules meetings, and makes presentations.
• Monitors operations and reviews documents to ensure compliance with applicable policies, regulations, laws, and contracts.
• May assist in budget preparation and administration.
• May administer various staff functions of the department.
• May administer or manage specific projects, programs, and services.
• May supervise, train, and evaluate assigned staff.

Other Duties

• Performs related duties as assigned.

Working Conditions

• Work is performed in an indoor office or station environment.
• Ambient office sounds and noises such as speaking, working office equipment and software.
• Frequent public and customer interaction which may include interacting with upset staff and the public in interpreting and enforcing departmental policies and procedures.
• Travel by City vehicle to work sites, locations and meetings to conduct work.

Physical Demands

• Operate a computer keyboard and office equipment.
• Vision abilities or abilities to interpret, read, and maintain various documents, such as files and reports, in electronic and non‑electronic formats.
• Sitting or standing for extended periods of time.
• Reach with hands and arms; repetitive movements of hands or wrists; climb or balance; stoop, crouch, squat, crawl, walk; twist and bend from the waist.
• Ability to present and exchange information and effectively communicate in various capacities.

Education

Graduation from an accredited four‑year college or university with major course work in mathematics, engineering, computer science, business administration, economics, law or related field.

Experience

Two years of full‑time professional work experience utilizing a personal computer with spreadsheets or other software applications, municipal governmental administrative experience involving the analysis of administrative concerns and the development of policies and procedures.

Knowledge

Knowledge of mathematical relationships including college level algebra; budgeting and accounting principles; economic theory; basic principles of utility supply management, power operations planning and scheduling; application of spreadsheet and/or other software; principles of public and business administration including organization, personnel and fiscal management; statistical concepts and methods and general analytical procedures.

Ability

Ability to effectively administer assigned programs; perform both complex and routine administrative work with speed and accuracy; interpret and apply established City policies, procedures and codes; establish and maintain accurate records; plan, administer and evaluate work programs; interpret and analyze information; draw valid conclusions and project consequences of decisions and recommendations; prepare studies and reports concerning complex matters; write grant proposals; set priorities, meet deadlines and make sound decisions; establish and maintain accurate records; maintain level of knowledge required for satisfactory job performance; communicate effectively; work effectively using computers and web‑based or online applications to deliver programs and services to customers; establish and maintain effective working relationships with employees and the general public and supervise; train and evaluate assigned staff.

Other Requirements

Possession of a valid California Driver's License and satisfactory driving record at the time of appointment is required as a condition of initial and continued employment only if the operation of a vehicle, rather than the employee's ability to get to/from various work locations in a timely manner, is necessary to perform the essential functions of the position.