Job Description:
The Utilities Technician is responsible for the efficient operation, maintenance, and management of all facility utilities-including boiler systems-buildings, and grounds. This role also leads the Mars Supply Excellence (MSE) Preventive Maintenance (PM) Pillar initiatives and manages contractor relationships to ensure high-quality, safe, and compliant facility operations.
What are we looking for?
- Bachelor's degree in Facility Management, Engineering, or related field (preferred).
- 5+ years of experience in facility maintenance, utilities management, or related roles.
- Demonstrated experience in boiler operation, maintenance, and troubleshooting (steam and/or hot water systems).
- Boiler Operator's License or equivalent certification (as required by local regulations) is highly preferred.
- Experience leading Mars Supply Excellence (MSE) Preventive Maintenance programs.
- Proven experience in contractor management, including vendor selection, compliance, and performance oversight.
- Strong knowledge of building systems, utilities, and grounds maintenance best practices.
- Experience with computerized maintenance management systems (CMMS).
- Excellent leadership, communication, and organizational skills.
- Ability to interpret technical documents, blueprints, and regulatory requirements.
- Certification in facility management or relevant technical fields (e.g., HVAC, electrical) is a plus.
What will be your key responsibilities?
Utilities Management
- Oversee the operation and maintenance of facility utilities, including boilers, HVAC, electrical, plumbing, water supply, waste management, and compressed air systems.
- Manage boiler operations, including start-up, shutdown, monitoring, and troubleshooting of steam and hot water boiler systems.
- Ensure boilers are operated in compliance with all safety codes, environmental regulations, and manufacturer guidelines.
- Conduct regular inspections, preventive maintenance, and repairs on boilers and associated equipment (e.g., pumps, valves, controls).
- Monitor utility consumption and implement initiatives to optimize efficiency and reduce costs.
- Coordinate with external vendors and contractors for specialized maintenance and repairs.
- Ensure compliance with local, state, and federal regulations regarding utility systems, including boiler certifications and inspections.
Mars Supply Excellence (MSE/TPM) PM Pillar Responsibilities
- Lead the Mars Supply Excellence (MSE) Preventive Maintenance (PM) Pillar by developing, implementing, and continuously improving PM strategies for utilities, buildings, and grounds.
- Collaborate with cross-functional teams to ensure PM schedules are optimized for reliability and minimal downtime.
- Analyze maintenance data and KPIs to identify trends, gaps, and opportunities for improvement.
- Drive root cause analysis and corrective actions for recurring maintenance issues.
- Facilitate training and awareness programs to embed PM best practices within the maintenance team.
- Ensure documentation and compliance with MSE standards and site-specific maintenance protocols.
Buildings Maintenance
- Manage preventive and corrective maintenance programs for all facility buildings.
- Conduct regular inspections to identify and resolve structural, mechanical, or electrical issues.
- Supervise repairs, renovations, and upgrades to ensure minimal disruption to operations.
- Maintain records of maintenance activities, inspections, and repairs.
Grounds Management
- Oversee landscaping, snow removal, pest control, and general upkeep of facility grounds.
- Ensure grounds are safe, clean, and aesthetically pleasing.
- Manage contracts and relationships with grounds maintenance service providers.
Contractor Management
- Manage the selection, onboarding, and performance monitoring of contractors engaged for utilities, building maintenance, and grounds services.
- Ensure contractors comply with Mars safety standards, environmental policies, and regulatory requirements.
- Coordinate contractor schedules to align with operational needs and minimize disruptions.
- Conduct regular contractor audits and safety reviews.
- Maintain clear communication channels between contractors, internal teams, and management.
- Facilitate contractor training and orientation on site-specific procedures and policies.
Safety & Compliance
- Ensure all work is performed in accordance with company safety standards and regulatory requirements (e.g., OSHA, ASTM).
- Maintain up-to-date boiler operating permits and ensure all inspections are completed on schedule.
- Conduct safety audits and risk assessments for utilities, buildings, and grounds.
- Lead emergency response efforts related to facility infrastructure.
Team Leadership
- Supervise and train maintenance staff and groundskeepers.
- Provide specialized training on boiler operation and safety procedures.
- Assign tasks, monitor performance, and provide feedback.
- Foster a culture of continuous improvement and safety.
Budget & Planning
- Develop and manage budgets for utilities, buildi