Utilities Field Service Management Functional Consultant

Creative Solutions Services, LLC; Columbus (OH); Remote; USD 70,000 - 110,000; Full time

Job summary

An innovative company is on the lookout for a Utilities Field Service Management Functional Consultant to enhance their service delivery. In this pivotal role, you'll engage with key stakeholders and leverage your expertise throughout the Software Development Life Cycle. Your contributions will include conducting functional workshops, eliciting requirements, and defining application architecture. This position emphasizes teamwork and collaboration, fostering a culture of learning and diversity. If you're passionate about driving solutions in the utilities sector and thrive in a global delivery environment, this opportunity is perfect for you.

Qualifications

• 4+ years of IT experience with a strong focus on Field Service Management.
• Ability to drive requirements and design while managing multiple stakeholders.

Responsibilities

• Interface with stakeholders and apply proficiency across the Software Development Life Cycle.
• Deliver high quality functional deliverables and lead validation for testing.

Skills

Functional Workshops

Requirements Elicitation

Application Architecture

Communication Skills

Analytical Skills

Team Collaboration

Education

Bachelor’s degree or foreign equivalent

Three years of progressive experience

Tools

Salesforce Field Service

IFS

D365

Oracle Field Service

Job description

Job Title: Utilities Field Service Management Functional Consultant

Location(s): Columbus, OH (Remote)

Summary:

• We are seeking a Utilities Field Service Management Functional Consultant.
• In the role of Field Service Management Consultant, you will interface with key stakeholders and apply your proficiency across different stages of the Software Development Life Cycle including Running Functional Workshops, Requirements Elicitation, Application Architecture definition and Design.
• You will play an important role in creating the high-level design artifacts.
• You will also deliver high quality functional deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty.
• You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with Information Technology.

Preferred Qualifications:

• At least 5 years of experience including experience in Utilities in Field Service Management Area.
• Experience in playing the role of functional lead, driving requirements and design considering product fitment and client requirements.
• Experience in handling solutions in the areas of Electric and Gas distribution.
• Expertise in at least one of the leading Field Services products (Salesforce Field Service/IFS/D365/Oracle Field Service).
• Ability to handle clients, multiple stakeholders and drive specific solution areas to closure.
• Strong communication and analytical skills.
• Ability to work in a team in a diverse/multiple stakeholder environment.
• Experience and desire to work in a Global delivery environment.

Bravens is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.